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comet fridge freezer
rodini
Posts: 2 Newbie
purchased fridge freezer 18 ago now gone wrong. contacted comet who said it was ok on day of purchase we will fix it for £119. i lost £100 worth of food. there customer service is rubbish.i do not think that 18 months working is a reasonable time before going wrong comments please
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Comments
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I agree with you... except the bit about losing all that food.
Just because your fridge stops, it does not mean you have to stop eating.
Have you read any of the MSE guides?
Maybe start with Consumer Rights.0 -
Hi
Although it's too late for this event, there are ways to reduce the loss of food when a freezer disaster strikes. I guess everybody should be made aware that instant help is available on Old Style... threads like these...
Freezer been switched off / door left open - will food be ok?
Can u help ? defrosted freezer...Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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I would speak to the organ grinder ,not the monkey. Write a letter to the manufacturers. Make it nice and non confrontational. You never know what benefit it may bring. In future deal with a respectable retailer such as John Lewis. Your loss of food should be covered by your house insurance and i doubt you can hold comet or the manufs responsible.Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..0
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C_Mababejive wrote: »I would speak to the organ grinder ,not the monkey. Write a letter to the manufacturers. Make it nice and non confrontational. You never know what benefit it may bring. In future deal with a respectable retailer such as John Lewis. Your loss of food should be covered by your house insurance and i doubt you can hold comet or the manufs responsible.
most insurance have voluntary excess plus £100 compulsory0 -
most insurance have voluntary excess plus £100 compulsory
Its just too bad...but you are dealing with an out of warranty failure and your chances of recovering that loss are slim to none IMO.Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..0
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