Halifax - appointments after death!

Ms_Chocaholic

My late father banked with the Halifax and, although the initial appointment was offered quickly, subsequently they have made a complete mess of things from losing paperwork, not arranging things they could have at the bereavement appointment which has entailed more visits to local branch (30 mile round trip) and a whole host of other things.

I'm so glad I don't bank with the Halifax !!!!

regularsaver1

benood wrote: »

So they're even worse than I thought! I'm still being chased for a second copy birth certificate. Unbelievable.:mad:

this should not be needed unless its for the account itself and it was not supplied as identification at the time the account was opened

the registration for gross interest is simple

regularsaver1

Well I think the Halifax are aware there have been problems,

hence, the introduction of this customer bereavement telephone line

you are right in that thew branch send all the info off to the business centre, after registering the death on the system