Comet Warranty - Advise please

rtho782

Having worked in SOGA complaints for Comet....

The people saying that you won't find one with 2 SCARTs are right, SCART is outdated and becoming rare. The new TV will likely offer better picture quality etc, and overall would be judged a better spec.

The problem comes from the stores mis selling the warrantys, and it did work how you have described once upon a time - you'd get the original purchase price to spend on a new TV meaning a massive upgrade after 5 years. I've heard of stores even suggesting this to customers - TV for life etc.

To be honest though you won't win this even in court, they will go through all the better specs of the new TV - it might be LED backlit, have better contrast ratios, more HDMI ports etc, and the fact that it only has 1 SCART will be meaningless.

wealdroam

rtho782 wrote: »

Having worked in SOGA complaints for Comet....

The people saying that you won't find one with 2 SCARTs are right, SCART is outdated and becoming rare. The new TV will likely offer better picture quality etc, and overall would be judged a better spec.

The problem comes from the stores mis selling the warrantys, and it did work how you have described once upon a time - you'd get the original purchase price to spend on a new TV meaning a massive upgrade after 5 years. I've heard of stores even suggesting this to customers - TV for life etc.

To be honest though you won't win this even in court, they will go through all the better specs of the new TV - it might be LED backlit, have better contrast ratios, more HDMI ports etc, and the fact that it only has 1 SCART will be meaningless.

Yes, this has all been mentioned earlier.

In post #13 the OP was asked for the make and model of the replacement offered.
Before that he was asked for the model of his old tv.
So far, the OP has chosen not to supply that information.