i was in an accident and was given rental car

ste_hen

hi i was in an accident (bashed from the back not my fault) and was given a rental car (enterprise) by the other sides insurance, i have noticed a small dent about 2cm in diamiter it if very noticeable, looks like someone went past with a screwdriver and dented it on purpose while parked up in liverpool (scoucers for you), my question is when i return the car will i be charged for this or will the insurance company cover the dent (knowing rental companies they will charge the earth). does any one have any idea.

mildred1978

ste_hen wrote: »

hi i was in an accident (bashed from the back not my fault) and was given a rental car (enterprise) by the other sides insurance, i have noticed a small dent about 2cm in diamiter it if very noticeable, looks like someone went past with a screwdriver and dented it on purpose while parked up in liverpool (scoucers for you), my question is when i return the car will i be charged for this or will the insurance company cover the dent (knowing rental companies they will charge the earth). does any one have any idea.

Unless you took the excess waiver cover you'll be paying the enterprise excess for that (assuming they notice it).

Hintza

mildred1978 wrote: »

(assuming they notice it).

They will!

ste_hen

when i picked up the car they sold me excess cover told me £4 i thought that was cheap, so i agreed when i got home i realised it was £4 per day, when i rang them up to try to cancel they told me i had to come back in with the car so they could check it again, rather than bother i ageed to pay the £4 per day (now 21 days) seems it was worth it, lol !!

Mrs_Imp

Enterprise will hold back your entire excess, even for a tiny scratch which could be polished out (and in my experience, they won't even repair it). You're lucky your excess is insured, otherwise you'd be well out of pocket, and they'd be quids in.

vaio

ste_hen wrote: »

when i picked up the car they sold me excess cover told me £4 i thought that was cheap, so i agreed when i got home i realised it was £4 per day, when i rang them up to try to cancel they told me i had to come back in with the car so they could check it again, rather than bother i ageed to pay the £4 per day (now 21 days) seems it was worth it, lol !!

just add the £4 a day to the bill for the other insurance company

Mikey_Moos

Why dont you just get it fixed before passing it back? It'll probably only cost a few quid... Websites like autobodycompare.com will give you a good estimate; probably not got the time to wait for the estimates to come though mind

dzug1

Another view is that your insurance company should treat it as your own car - and cover it accordingly. Obviously any excess you have with them will apply.

That's certainly in my policy - obviously companies may vary.

Hintza

Mikey_Moos wrote: »

Why dont you just get it fixed before passing it back? It'll probably only cost a few quid... Websites like autobodycompare.com will give you a good estimate; probably not got the time to wait for the estimates to come though mind

Because he has paid the excess to cover it.

forgotmyname

Another incident you need to declare when renewing??

If it goes on the insurance database under your name, You will need to declare it also.

mildred1978

dzug1 wrote: »

Another view is that your insurance company should treat it as your own car - and cover it accordingly. Obviously any excess you have with them will apply.

That's certainly in my policy - obviously companies may vary.

I doubt that's right for a rental car. A courtesy car, yes.

Usually the rental company's insurance covers the car, your own insurance covers third parties.