What stars to give

RHemmings

plumface wrote: »

So you paid nothing for something,'something' worked and yet you still find yourself hard done by.
My God!

If the item itself had been sent free, then you might have a point. But the receipt of the £10 and the purchase of the bulb are separate transactions.

Imagine that instead of receiving digital "credit", the buyer had been given a £10 note. And then was ripped off or as in this case received poor service. IMHO They are just as justified being miffed by the poor seller service as if the £10 came out of their hard earned. I don't think the £10 being a digital "credit" makes a significant difference to the situation.

sharnad

Well she said that it's not hernresponibiltybo get parcels to buyers un damaged and that she doesn't accept returns. She has offered £1.50 partial refund don't know of to take the money so I no longer have to waster my time on her stupidity or raise a snad. Can't wear shoeshine the day time but the damage won't be noticeable if I wear them when out clubbing

soolin

sharnad wrote: »

Well she said that it's not hernresponibiltybo get parcels to buyers un damaged and that she doesn't accept returns. She has offered £1.50 partial refund don't know of to take the money so I no longer have to waster my time on her stupidity or raise a snad. Can't wear shoeshine the day time but the damage won't be noticeable if I wear them when out clubbing

Personally I would raise an SNAD claim on ebay and hope they assist with return postage (they do on occasions). If not use a service like Collect Plus or even standard 2nd class recorded and keep proof of posting in case it never shows as an attempted delivery and you need to claim from courier.

If you use standard 2nd class recorded for instance it will cost you £3.15 to return but you'll get your full item cost and the £5 postage you originally paid back.