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Child benefit claim - sending original documents

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Hi,

I'm looking to apply for child benefit for the first time and after speaking to HMRC they require original documents to be sent. As my son was born overseas they also need me to send his passport along with birth certificate.

The problem I have is I Royal Mail can't be trusted and it makes me very uneasy sending these in the mail, even via registered mail.

Anyone know of a way around this? I even thought about going in person but the child benefit office is in Newcastle and I live in the South East
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Comments

  • mikey_bach
    mikey_bach Posts: 912 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Make an appointment at the local Jobcentre via the contact centre,
    take in the passpot and birth certificate, they will make an officlal copy and sent it to child benefit for you..........
    Just check with child benefit first but we do this at our office
    pop your post code in here and it will give you the number of your local office to make the appointment
    http://los.direct.gov.uk/default.aspx
  • Thanks for the reply. I just contacted the local office and they said all jobcentres have now stopped doing this
  • rogerblack
    rogerblack Posts: 9,446 Forumite
    You can contract any carrier you choose to deliver it, with insurance of many thousands of pounds on loss, if you wish to.
    This will, needless to say be rather expensive.
    I would recommend special delivery personally.
  • mazza111
    mazza111 Posts: 6,327 Forumite
    Send it Special Delivery. RM actually have a very high success rate for items sent this way. The sweeping comment about them not to be trusted.... ok I'm aware some people have had problems with RM, but it's a very serious accusation.
    4 Stones and 0 pounds or 25.4kg lighter :j
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    When we sent in my daughter's birth certificate, we sent it in a card-backed envelope. Got it back folded into 3 with a staple through the top and a coffee cup stain on the back.
  • Mupette
    Mupette Posts: 4,599 Forumite
    Thanks for the reply. I just contacted the local office and they said all jobcentres have now stopped doing this


    only in June my marriage cert was photocopied in a job center for it to go to esa,
    GNU
    Terry Pratchett
    ((((Ripples))))
  • mikey_bach
    mikey_bach Posts: 912 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    and we do it still in our office, but may not be national thing
  • SkyeKnight
    SkyeKnight Posts: 513 Forumite
    sarahg1969 wrote: »
    When we sent in my daughter's birth certificate, we sent it in a card-backed envelope. Got it back folded into 3 with a staple through the top and a coffee cup stain on the back.

    And it just gets posted back normal post anyway.

    When you register the birth it is worth getting a long birth certificate to use for stuff like this or ordering one now. Then if it gets lost you can just order another one from the GRO online for about £9. The Child Benefit office accept the long form of the certificate. You only ever get one of the short certificates though I think. Anyone can order any birth certificate from the GRO so it has no real value if it gets lost.
  • HB58
    HB58 Posts: 1,787 Forumite
    SkyeKnight wrote: »
    And it just gets posted back normal post anyway.

    When you register the birth it is worth getting a long birth certificate to use for stuff like this or ordering one now. Then if it gets lost you can just order another one from the GRO online for about £9. The Child Benefit office accept the long form of the certificate. You only ever get one of the short certificates though I think. Anyone can order any birth certificate from the GRO so it has no real value if it gets lost.

    TheOP's child was born overseas, so the system might be different.
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    HB58 wrote: »
    TheOP's child was born overseas, so the system might be different.


    This is true. They need the original passport and birth certificate as proof that the child exists and entered the UK. They have the ability to assess if they are fake documents and I have heard of passports not being returned after being found to be fraudulent.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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