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Considering RAC? DON'T DO IT! Appalling, hostile customer service...

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Comments

  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    vikingaero wrote: »
    An MSE member slates the RAC and tells us not to join them. Then another member slates the AA, another slates AutoAid, another slates Green Flag....

    So who do I get breakdown cover from?

    I'm trying Insurance Choice (picked the name up hear a few years ago). Haven't a clue if they are any good as O have never called them out. But they are cheap :)

    http://breakdown.insurancechoice.co.uk/compare.php
  • londonTiger
    londonTiger Posts: 4,903 Forumite
    emmm i normally dont defend companies but in this case I will. RAC didn;t do anything wrong here, I'm of the opinion that call centre staff are usually cordial and will not slam the phone down on you without a reason [btw you don;t have to shout or swear to irritate someone, you can be incredibly patronising and bug the tits off someone too].

    Anyway, RAC offer a decent service, for £30 a year you can garantee that if you ever break down in British roads, they will come out to help you, can safe you fortunes in recovery fees and a possible insurance claim which will cost you a lot more in your premiums.

    The trick is to make sure you know when your renewal date is, so you can cancel in time before it auto renews and than subscribe to AA on their first year discount, and then repeat that and go back on RAC following year.

    You missed the renewal date, which is understndbale, just take it on the chin and rememebr next year to cancel the renewal ahead of time.
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