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Vodafone- When will I learn!!!
needing-help
Posts: 363 Forumite
in Mobiles
I had a problem with their store earlier in the year over my DH mobile but to be fair it was sorted over the phone and I was happy.
Anyway now my Orange contract is almost at an end I decided, since we had a contract with them already, I would see what they could offer me.
I was really impressed with the offer Samsung S111, 600 min, unlimited text and 2gb internet until tonight when it dropped to 1gb. Free handset and £30!! Brilliant deal.
I called orange and got my pac code then rang them back to be told there was no such offer, never had been and mysteriously no trace of the call.
All there was was the name of the guy I spoke to and a comment saying we had spoken apparently. They said he would ring me back and surprise surprise he hasn't.
Rubbish Rubbish Company :mad::mad::mad:
Anyway now my Orange contract is almost at an end I decided, since we had a contract with them already, I would see what they could offer me.
I was really impressed with the offer Samsung S111, 600 min, unlimited text and 2gb internet until tonight when it dropped to 1gb. Free handset and £30!! Brilliant deal.
I called orange and got my pac code then rang them back to be told there was no such offer, never had been and mysteriously no trace of the call.
All there was was the name of the guy I spoke to and a comment saying we had spoken apparently. They said he would ring me back and surprise surprise he hasn't.
Rubbish Rubbish Company :mad::mad::mad:
0
Comments
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So you will be able to get a similar deal elsewhere? Then take it.0
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You can get that deal
It is a normal 600 minutes tariff at 36 with a household £5 discount and a code which allows us to double up the data0 -
Thanks Micky but they are adamant that deal doesn't exist and even though it says all calls are recorded mine has has vanished. Hmmm0
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I will get someone to do it for you if you like, I am not in consumer anymore so would be someone different0
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The deal I was quoted in a store a week last friday, isn't available and I was told never was available, yet I said I would be in to take it up after 27th july. I went in yesterday and was told it was never the price I was told. Been with vodafone 11 years, not sure why!0
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What was the deal?0
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Hi needing-help,
I am really disappointed to hear that you had some mis-advice with regards to this.
If you would like me to look into this further for you, you can contact me via the link here with WRT135 FAO Heidi in the subject.
Many thanks,
Heidi
Web Relations Team
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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