Halifax Credit Card PPI Possible Refund Issued

leese16

Hi,

Just a quick query if anyone can help.

I put in a claim for mis-sold ppi on my Halifax credit card. Ive yet to hear if its been successful however I've just checked my balance online and it states a premium refund, apr refund and a rebate all totaling £935.

However it still states that my account balance is NIL so where is this money? Will i get it in the form of a cheque or will it be credited to my credit card?

Im hoping I will receive a cheque as £900 is of no use to me on a credit card i hardly use.

Any help would be much appreciated

amersall

They put the redress to the card then take it off when they issue a cheque.

Confused44

Same here!! Your thread prompted me to check my BoS CC online and have seen a balance of £200 and £11000 refund :eek::eek::eek:
This was applied on the 18th July and I have never received a letter. In meantime my new statement has been made and reflects the new balance, so I'm guessing mine will be staying on the card?

happysallyanne

leese16 wrote: »

Hi,

Just a quick query if anyone can help.

I put in a claim for mis-sold ppi on my Halifax credit card. Ive yet to hear if its been successful however I've just checked my balance online and it states a premium refund, apr refund and a rebate all totaling £935.

However it still states that my account balance is NIL so where is this money? Will i get it in the form of a cheque or will it be credited to my credit card?

Im hoping I will receive a cheque as £900 is of no use to me on a credit card i hardly use.

Any help would be much appreciated

;I hope you don't mind me asking but when did you put your claim in to the Halifax ? thanks in advance;)

kit2012

Confused44 wrote: »

Same here!! Your thread prompted me to check my BoS CC online and have seen a balance of £200 and £11000 refund :eek::eek::eek:
This was applied on the 18th July and I have never received a letter. In meantime my new statement has been made and reflects the new balance, so I'm guessing mine will be staying on the card?

A refund was issued to my card beginning of July so I rang them to be told they were still investigating as it was still only 6 weeks. I rang again today to be told they had sent a full and final letter on 18th offering 11K+ which I hadn't received. I accepted over the phone and they are sending me a cheque for the full amount even though there is a balance outstanding before the refund. I'm not in arrears which may be why they are sending me the full amount. Hope this helps. Good luck.

Confused44

kit2012 wrote: »

A refund was issued to my card beginning of July so I rang them to be told they were still investigating as it was still only 6 weeks. I rang again today to be told they had sent a full and final letter on 18th offering 11K+ which I hadn't received. I accepted over the phone and they are sending me a cheque for the full amount even though there is a balance outstanding before the refund. I'm not in arrears which may be why they are sending me the full amount. Hope this helps. Good luck.

Thanks for the reply. My complaint was only sent 6 weeks ago too. I have always had a high balance, but never been in arrears and always paid in time. I guess then it will still be under investigation. Will just have to sit tight.

kit2012

Confused44 wrote: »

Thanks for the reply. My complaint was only sent 6 weeks ago too. I have always had a high balance, but never been in arrears and always paid in time. I guess then it will still be under investigation. Will just have to sit tight.

Hi Confused44 I would wait until your 8 weeks are up and if you haven't had a letter back then give them a call. Hope you hear from them soon.