The 1p phone i received is a dud

LibbyToo

Hi, Two days ago I bought one of those 1p 'E2save' phones, as mentioned in this week's email from Martin. You have to purchase £10 worth of usage when you order one, and it arrives promptly next day. I inserted my Sim and set the clock etc, and it seemed to be ok, so I set it aside waiting for my £10 to register. While waiting I re-read the paper that came with it, and it said your top-up may take a few days to come through. I don't mind that either. But what I'm not happy with is that, about six hours after I set it up, I picked it up to see if my cash had registered yet - and found it to be dead? It's been dead ever since. Basically I was sent a dud. I've juiced it with the cable that came with it, so it's not the battery. The thing is definitely a dud. My problem is.. now what? I've looked all over their site and can't find a customer help-line? Anyone know how I can contact them please?. I prefer via internet as phoning them costs money.
Thanks you for any advice.

Tony5101

try this number 02088965000

Buzby

Have you taken out the battery and reinserted it? I've rately founf a handset to spontaneously go bust when it worked complete with the display moments earlier.