Suspending Virgin A/c

emj83

Hi,

Does anyone know if you can pause/temporarily suspend a Virgin tv/broadband/phone subscription?

I am moving house and there will be a break in between the tenancies where I do not have a property to assign the account to. I have been impressed by Virgin (in comparison to Sky) and would really like to continue using their services but don't want to waste money when I won't be using it and don't want to leave it in my old property to prevent the new tenant running up huge bills!

Thanks Emma

Buzby

Nope - they've never had that facility, but why not call them up and ask just in case there is an offer you can use that will ease the break. Assuming you'll be out of any minimum term, all you need is 30 days notice. If you call them and use the Moving Home option, they have a team who can assist.

emj83

Buzby wrote: »

Nope - they've never had that facility, but why not call them up and ask just in case there is an offer you can use that will ease the break. Assuming you'll be out of any minimum term, all you need is 30 days notice. If you call them and use the Moving Home option, they have a team who can assist.

Thanks for the reply- I will call them and be super nice to see what they can do for me :-)