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Vodaphone

Hi, I'm trying to leave my Vodafone contract, they originally told me I could upgrade in July which became October. I told them I was leaving and they tried to keep me but couldn't match my offer so I've left. Now they are demanding I pay up till the end of October or pay £70 odd quid to leave the contract. Has anyone else had this and how did you get out of it, my contract states I pay one months charges but they won't accept this?:(

Comments

  • latecomer
    latecomer Posts: 4,331 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    when does your contract end? If you leave before then you need to pay for the remainder. If it was October then they are within their rights to charge you.
  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    I'm assuming that October is the end of your minimum term contract, and that July was initially a date that you would become eligible to be able to upgrade?
    The upgrade window was recently reduced - but this was never part of your minimum term committment/contract.
    If you've chosen to interpret your upgrade window as the end of your contract, and you've obtained a PAC and used it, then I'm afraid that VF will be entitled to claim their money up until the minimum term contract that you entered into has expired.
  • Hi, do I have to pay till then end of the contract even if my contract says I can give a months notice to cancel?
  • kajstring24
    kajstring24 Posts: 176 Forumite
    Hi, do I have to pay till then end of the contract even if my contract says I can give a months notice to cancel?

    Yes. When you took up a contract with Vodafone, you would have agreed to a set term contract which must be fulfilled. This means, if you want out you will have to pay your way out of the contract.
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    One month's charges when the minimum term ends. This will be 2 years after you took out the contract or 27 months if you upgraded 3 months early.

    Simple to understand - you sign a contract for a period and you are bound by it. If you want to default, you pay up the months till the end of the contract.

    they sometimes allow you to upgrade early in order to tie you in for another 2 years, but the deal is never as good as you can get when out of contract.
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