Barclaycard retention team are hard work

stevejland

andymc29 wrote: »

I phoned Barclaycard at the weekend to close my account. It's all paid off and I've decided I don't want it sitting around when I don't need it. Also, I've read that having available credit can count against you when you apply for a mortgage.

Anyway, they tried all sorts to get me to change my mind. First they said they were very surprised that I'd want to cancel and that using my card regulalry and paying it off helps my credit score and offers additional protection over using cash. then they offered me 6 month interest free on all purchases. then finally after I said no to that they offered me £40 in interest payments credited to my account for me to spend like cash. This last one was tempting but I stuck to my guns and said no thanks.

It started to annoy me by the end so I just said "Look, I understand you have a job to do, and your goal is to get me to keep my card, but I really don't want it and want you to just close it and not offer me anything else".

It looks like they've listened as my account looks dead online now. It just shocked me how hard they would try to keep me.

Hi,

was the Barclaycard you were trying to cancel a cashback card?.

Regards
SJL

CKhalvashi

£80 for me!

Phoned to close one of mine before I went to Georgia (as I have 3).

It was closed the next week!

CK

stevejland

CKhalvashi wrote: »

£80 for me!

Phoned to close one of mine before I went to Georgia (as I have 3).

It was closed the next week!

CK

Hi,

was the Barclaycard you closed a cashback card?.

Regards
SJL

OllyM

I called to cancel my ex Egg Money card and was offered an additional 0.5% cashback for the next 6 months on top of the standard rate, so I took it.