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no, they send it Special Delivery.Does remembering a time that a certain degree of personal responsibility was more or less standard means that I am officially old?0
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Their Facebook page was FULL of complaints like this - until they changed it so you can't post complaints on there anymore (it wasn't exactly their best advert). They appear to have 2 men and a dog working there, which is the main problem.
My card was expiring with them, and they wanted £10 or a £300 load to renew it - I had about £80 left on the card. I rang and asked, and they point blank refused. I posted on Bookface, and I got an email telling me they'd reissue me with a new card free of charge...which is, I guess, why they don't allow you to post on their Facefriend page anymore!0
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