Cancelling an Ebay order

techspec

People pull out of sales on Ebay all the time - and ive never heard anything as daft as someone being forced to buy. You just a get a strike. The op as already stated thats no big deal - so thats the end of that.

But what the OP is saying about cancelling, is not as mad as it sounds. Ebay are looking at giving buyers the green light to pull out of sales for up to 7 days after. That means the end of none-paying bidder strikes. As far as i know, its coming in the US first, if its not there already. I think they are calling it 'the time wasters charter'. OK, maybe i made the last bit up - but its gonna make selling on Ebay an even bigger nightmare than its is already. It will probably only apply to business sellers - but people on Ebay seem unable to differenciate between the two types of seller anymore.

Obviously_the_best

I'm_With_Stupid wrote: »

Hmm, seems a bit twisted. So I'm in a legally binding contract to pay, but they're in a legally binding contract to refund me after I do? Was that law written by Royal Mail or something?

I don't know, but it's the law, you have to pay, then they have to accept a return

prowla

I think that the seller would need to do the non-paying buyer thing in order to prevent being charged fees on the auction.

Crowqueen

DSRs allow for buyers to cancel the contract without paying; however, the seller is not in the UK so is not necessarily bound by them. Most reasonable people would accept a request to cancel because it means they get to relist the item quicker than an NPB dispute takes to do.

As a matter of clarification, eBay is an ordinary webstore and is bound by the same UK regulations as anywhere else. Trying to insist otherwise is stupid if the seller is located in the UK. Most people posting here are sellers with a bias against non-payers but Amazon allow you to cancel while your payment is pending with no repercussions, and I would have thought a pragmatic seller would also feel it's stupid to force a buyer to pay for something that they don't want when it is easy enough to get them to agree to a cancellation they have offered.

I think it's also ridiculous eBay does not have an 100% working buyer-side cancellation option. None of this argument would be happening if, like Amazon, it did. (There is an option available under the buyer's side "Resolve a Problem", but for now, according to people on the official forums, it seems to be temperamental.)

I'm_With_Stupid

Obviously_the_best wrote: »

I don't know, but it's the law, you have to pay, then they have to accept a return

Actually, I did have a quick check on the Which website, and it turns out that DSRs cover you right from the initial agreement to buy.

chancesare_2

I'm_With_Stupid wrote: »

Actually, I did have a quick check on the Which website, and it turns out that DSRs cover you right from the initial agreement to buy.

DSR don't apply worldwide do why try to find bits to help? If you want DSR protection don't buy from Taiwan! Take the strike and stop blaming. It's your purchase and your problem.

nickstarmer

or just inform the seller as to what has happened ,as chances are they don,t know, you hit the buy it now button, i had the same type of thing happen to me but could not get pay pal to recognize my card , then they do a mutual cancel , not a problem

techspec

Crowqueen wrote: »

I would have thought a pragmatic seller would also feel it's stupid to force a buyer to pay for something that they don't want when it is easy enough to get them to agree to a cancellation they have offered.

Perhaps its time Ebay refunded listing fees aswell then.

At the moment, they seem to encourage fake bidders - because the seller only gets the final value fees back. Ebay make millions from sales that never take place.