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Cancelling an Ebay order
I'm_With_Stupid
Posts: 6,448 Forumite
I ordered something from Taiwan on Ebay, and Ebay and Paypal didn't agree with my card. After attempting to process the payment in several different ways (joining Paypal, phoning Paypal) I decided that it was simply not worth the hassle and decided to pay an extra £30 to get the same item on Amazon (which incidentally lets you cancel any order that hasn't been dispatched yet).
So I've contacted the seller to inform them that I want to cancel the order (within about an hour of placing the order). Now Ebay seem to have all of this BS on their website about how once you've clicked Buy It Now, you have a legal contract to pay the seller, but this would seem to go against Distance Selling Regulations, which Ebay even puts on their website. My only concern then would be that this seller was operating outside the UK, in which case UK protections don't apply? This is the first (and last) time I've ever used Ebay, and I just want to know what the chances are of them attempting to get money out of me, and whether they have any chance of success if I don't agree.
I mean I assume they'll be okay about it, but I just want to make sure.
So I've contacted the seller to inform them that I want to cancel the order (within about an hour of placing the order). Now Ebay seem to have all of this BS on their website about how once you've clicked Buy It Now, you have a legal contract to pay the seller, but this would seem to go against Distance Selling Regulations, which Ebay even puts on their website. My only concern then would be that this seller was operating outside the UK, in which case UK protections don't apply? This is the first (and last) time I've ever used Ebay, and I just want to know what the chances are of them attempting to get money out of me, and whether they have any chance of success if I don't agree.
I mean I assume they'll be okay about it, but I just want to make sure.
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Comments
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I'm_With_Stupid wrote: »I ordered something from Taiwan on Ebay, and Ebay and Paypal didn't agree with my card. After attempting to process the payment in several different ways (joining Paypal, phoning Paypal) I decided that it was simply not worth the hassle and decided to pay an extra £30 to get the same item on Amazon (which incidentally lets you cancel any order that hasn't been dispatched yet).
So I've contacted the seller to inform them that I want to cancel the order (within about an hour of placing the order). Now Ebay seem to have all of this BS on their website about how once you've clicked Buy It Now, you have a legal contract to pay the seller, but this would seem to go against Distance Selling Regulations, which Ebay even puts on their website. My only concern then would be that this seller was operating outside the UK, in which case UK protections don't apply? This is the first (and last) time I've ever used Ebay, and I just want to know what the chances are of them attempting to get money out of me, and whether they have any chance of success if I don't agree.
under DSR,you could/would still end up returnning the item.
the seller isnt in the UK,so its moot.
I doubt the seller will be much bothered
offer to do a mutual and leave it at that0 -
They will either ignore you, Ask for a mutual cancellation or worse case
file a non paying bidder dispute.
If they file a non paying bidder you need to make sure you dont do that again or you maybe blocked from most sellers auctions.
I have block buyer with non paying bidder strikes.
I think its 2 strikes?Censorship Reigns Supreme in Troll City...0 -
Well obviously they won't send it to me if I haven't already paid for it though.under DSR,you could/would still end up returnning the item.
I have no issue with getting blocked from Ebay. As I said, I have no intention of using it again. But I don't really want to inconvenience anyone. But equally, I have no intention of wasting my time attempting to pay for something that I was buying on the assumption that payment was straightforward.0 -
I'm_With_Stupid wrote: »I was buying on the assumption that payment was straightforward.
and if I went to Tesco and my card was problematic, who would I blame?0 -
I'm_With_Stupid wrote: »Well obviously they won't send it to me if I haven't already paid for it though.
I have no issue with getting blocked from Ebay. As I said, I have no intention of using it again. But I don't really want to inconvenience anyone. But equally, I have no intention of wasting my time attempting to pay for something that I was buying on the assumption that payment was straightforward.
well obviously,except you raised the point of DSRs...........................0 -
The fact that both of my cards were rejected suggests it wasn't the card that was at fault. But this is irrelevant. If you went into Tesco and you couldn't pay due to a problem with your card, then you simply wouldn't get the items. They wouldn't say "but you agreed to buy it when you entered the queue" which is effectively what Ebay does.theonlywayisup wrote: »and if I went to Tesco and my card was problematic, who would I blame?0 -
For DSRs to come into play you have to pay first, and until you pay you're still in a legally binding contract to cough upI'm_With_Stupid wrote: »Well obviously they won't send it to me if I haven't already paid for it though.
I have no issue with getting blocked from Ebay. As I said, I have no intention of using it again. But I don't really want to inconvenience anyone. But equally, I have no intention of wasting my time attempting to pay for something that I was buying on the assumption that payment was straightforward.
And eBay don't say as soon as you get into the queue, you press a button to commit to buy, you can add stuff to your eBay basket without committing to buy0 -
Well my assumption with respect to DSRs would be that if you have the right to cancel a purchase 7 days after you've received it, you presumably have the legal right to cancel it before it's dispatched too.well obviously,except you raised the point of DSRs...........................0 -
Hmm, seems a bit twisted. So I'm in a legally binding contract to pay, but they're in a legally binding contract to refund me after I do? Was that law written by Royal Mail or something?Obviously_the_best wrote: »For DSRs to come into play you have to pay first, and until you pay you're still in a legally binding contract to cough up0 -
I'm_With_Stupid wrote: »The fact that both of my cards were rejected suggests it wasn't the card that was at fault. But this is irrelevant. If you went into Tesco and you couldn't pay due to a problem with your card, then you simply wouldn't get the items. They wouldn't say "but you agreed to buy it when you entered the queue" which is effectively what Ebay does.
I'm not really sure why you keep labouring on this.
eBay isnt a web store,so your comparisons don't really hold water.
you chose to buy,then chose to buy somewhere else.
I have already posted on the likely outcome, and given you have already said you aren't worried about eBay. simply don't log in again0
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