Anyone know Virginmobile Complaint address?

keith_lard

Hi all,
Anyone know VirginMobile complaints address?

Need them to sort out a problem I have with them they are ignoring!:mad::mad::mad::mad:


k.

buscape

Virgin Mobile, PO Box 2692, Trowbridge, BA14 0WX

Virgin Media complaints - Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ

Send your letter recorded delivery as well otherwise your letter is likely to get 'lost'.

mrsr

buscape wrote: »

Virgin Mobile, PO Box 2692, Trowbridge, BA14 0WX

Virgin Media complaints - Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ

Send your letter recorded delivery as well otherwise your letter is likely to get 'lost'.

Trowbridge has all but closed now,no good writing there.Better to send email to theteam@virginmobile

gjchester

keith_lard wrote: »

Hi all,
Anyone know VirginMobile complaints address?

Need them to sort out a problem I have with them they are ignoring!:mad::mad::mad::mad:

Have you looked on the back of a bill? And before you say I get electronic bills you can get a PDF of the bill that should have it on the back.

Sending it to any other address that their stated one can delay the process, many companies outsource the incoming mail handling, it usually goes to one address where its opened and scanned in and sent on electronically, sending it elsewhere means they have to forward it to the correct place for entry.