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PPI Invalid letter of authority

2

Comments

  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    here's another example of bank dirty tricks
    if the form of authority wasnt valid then how could they accept your instruction to investigate the claim
    which you won

    but they investigated anyway and ignored the CMC, so this was in the customers best interest. hardly a dirty trick.
  • here's another example of bank dirty tricks
    if the form of authority wasnt valid then how could they accept your instruction to investigate the claim
    which you won

    How is this a dirty trick? The claim was lodged, the bank investigated - the bank is just querying the bit of the request where it says the CMC is to be involved. I suspect it's less to do with "customer's best interest" and more to do with not wanting to breach any data protection / privacy regulations, though...

    Either way, not a dirty trick at all - this time!
  • dunstonh
    dunstonh Posts: 120,251 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    How is this a dirty trick? The claim was lodged, the bank investigated - the bank is just querying the bit of the request where it says the CMC is to be involved. I suspect it's less to do with "customer's best interest" and more to do with not wanting to breach any data protection / privacy regulations, though...

    Either way, not a dirty trick at all - this time!

    It's a dirty trick in his eyes as he works for a claims company and the claims company in this case is being left out of the loop.

    Anyone feeling sorry for the claims company? i doubt it.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    dunstonh wrote: »
    It's a dirty trick in his eyes as he works for a claims company and the claims company in this case is being left out of the loop.
    It's a pity people are still engaging him, it just means there'll be another round of spamming from him at 2am tomorrow.
  • It's a pity people are still engaging him, it just means there'll be another round of spamming from him at 2am tomorrow.

    Yeah, just seen some of his other posts, my bad. On the plus side, he's giving a really good example of just why people shouldn't turn to a CMC for "help" - I believe the term is "Epic fail".
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    On the plus side, he's giving a really good example of just why people shouldn't turn to a CMC for "help" - I believe the term is "Epic fail".
    I agree.:D
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    dunstonh wrote: »
    IAnyone feeling sorry for the claims company?

    Almost as much as I feel sorry for Fred Goodwin and Bob Diamond.
  • burty8899
    burty8899 Posts: 217 Forumite
    almost as much as i feel for ppidisgrace....;)
  • ppidisgrace
    ppidisgrace Posts: 202 Forumite
    if your not accepting the authority then you dont have the authority to run a claim on behalf of somebody you dont have the authority from, not a dirty trick hahaha can tell you have financial backgrounds with your lack of clear talking
  • burty8899
    burty8899 Posts: 217 Forumite
    if your not accepting the authority then you dont have the authority to run a claim on behalf of somebody you dont have the authority from, not a dirty trick hahaha can tell you have financial backgrounds with your lack of clear talking

    yeh cos thats about as clear as mud.....
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