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barred iphone

bought an iphone from cash generator in january which has since been barred.how do i get my money back from them as i do not have the receipt anymore

Comments

  • latecomer
    latecomer Posts: 4,331 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Unless you can prove you bought it from them then I doubt they will be interested. If you paid by card do you not have some record of it in a statement?

    Not sure if they will keep sales records but if nothing else it would be worth asking.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Long time from January to July why is it blocked who blocked it when was it blocked .
    Trading Standards may be best for advice .

    jje
  • Buzby
    Buzby Posts: 8,275 Forumite
    CG may offer a swap, but you need to go to the original shop with your receipt.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I know CEX keep very detaiuls records for phone deals in case someone sells them a stolen phone. If CG do the same then they may have a record of you buying ther phone using the IMIE number.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
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