Which Broadband

dhep1

I have been with, sky, 02, plusnet and talktalk.
I have had major problems with them all mainly speed issues.
I live in a 4 year old house tried all the tests had the line checked etc.
Best I have had is 14mbps with talktalk but I am still unable to watch videos without the dreaded 'buffering' and on a night it slows right down, I do not understand how I can have good speeds, but poor bandwidth?
I had to take sky,02 and plusnet to the ombudsman to get out of the contract all gave me less than 2mbps, as did talktalk until they changed the router.
I would like to change from talktalk but to who?
Any ideas would be gratefully received.


David

penrhyn

Post your router line statistics and details of the LLU operators at your exchange.

dhep1

Sorry not sure how?

penrhyn

OK.
Pop your phone number in here and post the LLU operators.

http://www.samknows.com/broadband/exchange_search

Find your router in the list and follow the information.

http://www.kitz.co.uk/adsl/frogstats.php

Should give us an idea on the sort of speeds you should expect, and the cheapest operators although you seem to have had problems with the main ones already.

dhep1

Interface Transmit Receive Bytes Pkts Errs Drops Bytes Pkts Errs Drops LAN: 1758346668 15757683 0 0 1308892353 9907240 0 0 WAN: 1208064295 9352519 0 76 1516121982 15481614 0 0 Wireless: 2038937466 16502779 0 0 3648919060 29630829 2 0 ADSL STATISTICS

Mode Routing
ADSL Mode ADSL2+ ADSL Type Annex A Status Up Downstream Upstream Rate(Kbps) 17493 1020 SNR Margin(dB) 6.1 8.8 Attenuation(dB) 9.7 16.0 Output Power(dBm) 0 11 Super Frames 142818180 142818181 RS Correctable Errors 5969 0 RS Uncorrectable Errors 0 0 HEC Errors 0 0 Total Cells 47883 37772 Data Cells 406699031 34575244 Bit Errors 0 0

dhep1

The kitz site does not have my router, DSL 2780
Exchange Name
OLO
County
Region
Idle
MYIDL
Bradford
Yorkshire & Humberside

penrhyn

Downstream Upstream
Rate(Kbps) 17493 1020
SNR Margin(dB) 6.1 8.8
Attenuation(dB) 9.7 16.0

So looks like you are living very near the exchange and are synchronising at 17Mbps, which most can only dream of.
Are you connecting to your router using Ethernet or wireless?

dhep1

Both but mainly wireless but I do not get a different speed with either?
I know the speed is around 14 but I struggle with video and on a evening it is slower but still 14?
I have to use wireless as it is a 3 story house and if I put the router in the main bt socket it will not reach upstairs so I have it on the middle floor.

penrhyn

Odd anything above around 4mbps should be fine for streaming video from the iplayer and the like, I have no problems with 8mbps connection.

Regarding your LLU choices, at Idle (MYIDL) you have Sky/Easynet, O2/BE, Talk talk/AOL/Tiscali, and Cable and Wireless. Fibre not coming til 2013.

Assuming there is nothing wrong with your PC, then the only explanation would be contention ratio, i.e
http://en.wikipedia.org/wiki/Contention_ratio

I use a pair of Powerline Homeplugs to get from my router downstairs to the office (spare bedroom!) at the back of the house.

dhep1

I am going to have to try something like the plugs it looks like then, but I assume the ratio is something of a problem because it definably slows on a night.
As I have had problems with all the others it looks like I might have to stay put.
Also no cable.
Thanks for your help.
David

Infidel

dhep1 wrote: »

I have been with, sky, 02, plusnet and talktalk.
I have had major problems with them all mainly speed issues.
I live in a 4 year old house tried all the tests had the line checked etc.
Best I have had is 14mbps with talktalk but I am still unable to watch videos without the dreaded 'buffering' and on a night it slows right down, I do not understand how I can have good speeds, but poor bandwidth?
I had to take sky,02 and plusnet to the ombudsman to get out of the contract all gave me less than 2mbps, as did talktalk until they changed the router.
I would like to change from talktalk but to who?
Any ideas would be gratefully received.


David

Can you get Virgin Cable? If so, silly slow phone line problems solved.