Unwanted Easyjet flights

sazzcall
sazzcall Posts: 4 Newbie
edited 13 July 2012 at 4:31PM in Flights, currency & car hire
I have a return flight for a weekend in Majorca at the end of September flying from London Stansted which I no longer need (28th Sept - 1st Oct)- does anyone know if Easyjet do any buy-back on flights? or Easyjet vouchers?
I don't want to loose the £190 I paid for them!!!
Help someone!
«1

Comments

  • malkie76
    malkie76 Posts: 6,170 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They don't - their business model works on the expectation that people will pay for flights and not use them. However, they don't oversell, which most (probably all) the main carriers do.

    Options are to change the dates, or transfer the flights to someone else - however neither are cost effective given the change fees, and paying the difference in the price of the flights.

    You can claim elements of the tax back, but the admin fee will likely make that not worth the time.

    Buying non-flexible tickets leaves you out of pocket if you can't make the flight. Travel insurance covers you if the reason is outside of your control, but changing your mind won't count.

    Sorry :(
    Legal team on standby
  • SaveTheEuro
    SaveTheEuro Posts: 986 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    They don't buy back. You could request repayment of tax but their administration charge would probably wipe that out.

    One option is to change the booking to a date you can travel. The cost is £35 plus any increase in fare. When you change a booking you can alter the destination as well as dates if you wish.
  • apt
    apt Posts: 3,215 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Changing the flights for £35 plus any fare difference would probably be the best option if you want to fly somewhere suitable. If you do want to reclaim the £13 APD easyJet does not charge an admin fee.
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    edited 14 July 2012 at 10:39AM
    malkie76 wrote: »
    .... change the dates, or transfer the flights to someone else - however neither are cost effective given the change fees, and paying the difference in the price of the flights...

    If you pick new flights where there is no difference in fare, the cost is just the change fees. So if it is a return flight that is 2 X £35 = £70 per person. You don't have to keep the same airports either for the new trip.
    Posts are not advice and must not be relied upon.
  • jpsartre
    jpsartre Posts: 4,087 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You could request repayment of tax but their administration charge would probably wipe that out.

    EasyJet doesn't charge an admin fee to refund taxes.
  • SaveTheEuro
    SaveTheEuro Posts: 986 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    jpsartre wrote: »
    EasyJet doesn't charge an admin fee to refund taxes.

    Interesting that easyJet don't offer to refund tax on their cancel booking page:

    http://easyjet.custhelp.com/app/answers/detail/a_id/4057/kw/Tax%20refund
  • jpsartre
    jpsartre Posts: 4,087 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It is covered in article 6.5 of their terms and conditions.
  • SaveTheEuro
    SaveTheEuro Posts: 986 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    jpsartre wrote: »
    It is covered in article 6.5 of their terms and conditions.

    Come on easyJet, be a bit consumer friendly and add it to the Cancel Booking page.
  • jpsartre
    jpsartre Posts: 4,087 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The MSE forum is probably not the right place to ask for this. If you want it to be changed you should suggest it to their customer services or on their Get Satisfaction forum.
  • SaveTheEuro
    SaveTheEuro Posts: 986 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    jpsartre wrote: »
    The MSE forum is probably not the right place to ask for this.

    I love your sense of humour.
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