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Talktalk no line but sending bill

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Comments

  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Paul,

    If you have any specific issues we can investigate. Please feel free to tweet us @TalkTalkCare or email facebooksupport@talktalkplc.com

    Regards

    Mark
    TalkTalk Online Community Department
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • puppy999
    puppy999 Posts: 216 Forumite
    Part of the Furniture Combo Breaker
    I don't have an account number as I have sent all the bills back and TALKTALK must be thick as to keep sending bills out and not realize that NO CALLS have been made.
    I have now recevied a letter from a debit agent
    Why should I pay to contact TALKTALK they should have a FREE line number like most companys
    TALKTALK ARE A JOKE
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    puppy999 wrote: »
    I don't have an account number as I have sent all the bills back and TALKTALK must be thick as to keep sending bills out and not realize that NO CALLS have been made.
    In that case, you are not helping yourself. You need to retain all the corresponence they send in case you need it in the future.

    When the next one arrives, open it and use the account number in your reply (write a letter, don't phone or email) and explain therein, in detail, what the issue is.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    puppy999 wrote: »
    I don't have an account number as I have sent all the bills back and TALKTALK must be thick as to keep sending bills out and not realize that NO CALLS have been made.
    I have now recevied a letter from a debit agent
    Why should I pay to contact TALKTALK they should have a FREE line number like most companys
    TALKTALK ARE A JOKE

    Hi puppy,

    If you use the contact details previously provided we may be able to identify the account from alternative information.

    Regards

    Mark
    TalkTalk Online Community Department
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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