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I have to cancel holiday due to new job will Ryanair refund flights?

Hi all,

Me and my girlfriend booked a holiday a few weeks ago to Lanzarote, we booked the flights with Ryanair (£410) and paid £250 to the owners directly as deposit for the accommodation. But now my girlfriend has been offered a new job full time, as the holiday is booked for 8 weeks time she would be in her 12 week probationary period. She has asked whether it would be a problem having got the job and they basically told her that it could go against her with her being a new starter and going on holiday for 10 days, so it looks like were going to have to cancel. Well we are definitely going to as we can’t jeopardise a full time job especially with how hard it is these days to find a job.

Basically I was wondering if there is anything I could do to get some money back. I am going to contact the owners of the villa and ask if they can keep the money I paid as a deposit and hold it as a deposit for a future booking, I’m pretty confident they will agree to this. It’s just the flights, with it being Ryanair and the reputation they have for ripping you off, is there anyway you could get a refund? Someone has suggested that I could give the flights to a friend or family member and they would have to pay £70 each to change names. I do not have holiday insurance yet but my Nan paid on my behalf on her credit card, does anyone know if there is anything I can do to get a full or part refund.

Thanks

Joe

:money:
«13

Comments

  • Incapuppy
    Incapuppy Posts: 5,713 Forumite
    edited 12 July 2012 at 9:18AM
    No. You may get a refund of taxes but an admin fee will probably wipe this out. As for changing names etc I understand you also have to pay the difference in current flight costs so it could well be cheaper to book new tickets.

    Not sure why you think this is a rip-off by Ryanair; you will have agreed to the T&Cs at the time of booking.

    Disinclination to travel is most certainly not covered by either travel insurance (and attempting to take it out after an event is fraudulent anyway!) or having paid by credit card.
  • Caz3121
    Caz3121 Posts: 15,925 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    joseph9a wrote: »
    Someone has suggested that I could give the flights to a friend or family member and they would have to pay £70 each to change names.
    name change for Ryanair currently £110 per person
    http://www.ryanair.com/en/terms-and-conditions#regulations-tableoffees
    how much are the flights now?

    eg you paid £200 each and they are currently £250 each
    If you had a friend that wanted the tickets and they were prepared to pay the £250 there are 2 options for them,
    they pay £250 to Ryanair
    or
    they pay £110 to change the name and give you £140
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Have Ryanair sent you an email regarding their ability to pass on the increased Spanish Air Duty plus your possible ability to cancel the flights?
  • cubegame
    cubegame Posts: 2,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just go.

    No decent employer would get rid of a good worker for taking a holiday which was already booked. So if they do, it will reveal the company to be not worth working for.
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Ryanair is famous for its "no refund" policy.

    Anyway, your GF should formally (in writing) ask her new employer for permission to take her pre-booked holiday. If permission is refused, she could reasonably invite them to pay the cost of the wasted air tickets. And most travel insurance would pay up if you are forced to cancel a holiday because of an employer's changing demands: another reason why you should arrange insurance at the same time as you book (or very soon afterwards).
  • bagand96
    bagand96 Posts: 6,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    111KAB's point may be the solution here....

    Spain has increased airport tax for certain airports and is passing the increase on to customers. However, they are giving the customer the chance to cancel free of charge if they do not wish to pay the extra (for Arrecife its under €2) This may apply to your booking, in which case you could receive all your money back. Further information is here:

    http://www.ryanair.com/en/notices/gops/120706-sp_apt_tax_en-GB

    However you need to act quickly and claim the refund before tomorrow, otherwise Ryanair will charge the extra amount and the booking remains valid. You will need to select the reason for cancellation as the Spanish tax increase otherwise you won't receive all your money back!

    If it works, consider yourself lucky that this situation has played into your hands ;)
  • fifeken
    fifeken Posts: 2,760 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    111KAB wrote: »
    Have Ryanair sent you an email regarding their ability to pass on the increased Spanish Air Duty plus your possible ability to cancel the flights?

    There is no change in the duty for Lanzarote flights so this will not apply.

    http://www.ryanair.com/en/notices/gops/120706-sp_apt_tax_en-GB
  • Ryanair is famous for its "no refund" policy.

    Anyway, your GF should formally (in writing) ask her new employer for permission to take her pre-booked holiday. If permission is refused, she could reasonably invite them to pay the cost of the wasted air tickets. And most travel insurance would pay up if you are forced to cancel a holiday because of an employer's changing demands: another reason why you should arrange insurance at the same time as you book (or very soon afterwards).

    Why would the new employer reimburse her for the tickets, and why would an insurer pay out because she has a new job? I am wondering if you actually read the OP?
  • busiscoming2
    busiscoming2 Posts: 4,464 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    fifeken wrote: »
    There is no change in the duty for Lanzarote flights so this will not apply.

    http://www.ryanair.com/en/notices/gops/120706-sp_apt_tax_en-GB


    Yes there is. Isn't Arrecife the airport in Lanzarote? OP have you not had an email about the Spanish tax increase? The option to cancel is there.
  • Torry_Quine
    Torry_Quine Posts: 18,895 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    When she was interviewed did she say that she had a holiday booked as usually employers will honour holidays if told about them at the earliest opportunity.
    Lost my soulmate so life is empty.

    I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
    Diana Gabaldon, Outlander
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