Harassment after car accident

Charliezoo
Charliezoo Posts: 1,732 Forumite
Hi all,

Had an accident in a car park couple of weeks back which we both reported to our insurers so it's all in their hands now. I believe the 3rd party was at fault but unless the insurers manage to get CCTV showing this I understand that it may well be found 50:50 which I would have to accept.

I have started to receive phone calls recently. One from an accident repair agent saying "right so you're admitting liability then" to which I actually laughted and said of course not! Today I got a call from the guy who hit me saying "I don't get why you're not accepting the liability, why don't you just do it". I said that I would not discuss it and it was in the hands of the insurers to which he started to plead for me to tell my side of the story again and admit that it was my fault. I repeated that it was in the hands of the insurers and ended the call. A minute later he then tried to call me again using the mobile number he'd given me at the scene. I am feeling a bit harassed from all this.

I have told my insurers and they just advised me not to speak to them at all but I'm wondering if this behaviour from the 3rd party is considered acceptable.

Has anyone got any advice as to how I should handle.
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Comments

  • Joe_Horner
    Joe_Horner Posts: 4,895 Forumite
    Ninth Anniversary Combo Breaker
    No it's not acceptable.

    They won't do much about it, but report it to your local police (assuming you can find any) as harassment. With luck they'll at least have a quiet word with him. If not, at least it's on record if he tries to escalate it at all.

    If you have his insurer's details it's also worth letting them know because direct contact with you will probably be a breach of their terms. Won't stop them paying anything due to you, but could leave him with no payout even if it does go 50/50.
  • fivetide
    fivetide Posts: 3,811 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Any chance you could record it?

    Worth keeping a log too. That might help if things get worse.

    5t.
    What if there was no such thing as a rhetorical question?
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    If he phones again tell him you are recording his call and will report him for harassment.
  • scotsbob
    scotsbob Posts: 4,632 Forumite
    one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.
  • Joe_Horner
    Joe_Horner Posts: 4,895 Forumite
    Ninth Anniversary Combo Breaker
    scotsbob wrote: »
    one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.

    Yes it does, especially if they're trying to pressure a "confession" when the OP has made it clear that he wants the insurers to deal.
  • Charliezoo
    Charliezoo Posts: 1,732 Forumite
    scotsbob wrote: »
    one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.

    If they were just general phone calls asking if I'd heard anything from the insurance etc then of course I wouldn't say it was harassment but the nature and tone of the calls have been intimidating and I don't think it's acceptable at all to be pressurising me into accepting liability.

    It actually turns out that they haven't even put the claim in to their insurers so I'm presuming that these phone calls are probably their attempt at trying to make me settle this without them having to claim.

    Thanks for the advice, I'll give their insurers and possibly the local police a call to get it logged at least.
  • fivetide
    fivetide Posts: 3,811 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    scotsbob wrote: »
    one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.

    Perhaps not yet but the calls are upsetting the OP. They are trying to get them to admit guilt when they shouldn't and it sounds like they have used different phones to make the calls which is worrying.

    From that point of view, the OP needs to be ready in case it gets worse.

    5t.
    What if there was no such thing as a rhetorical question?
  • red_eye
    red_eye Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    fivetide wrote: »
    Any chance you could record it?

    Worth keeping a log too. That might help if things get worse.

    5t.
    ring up phone provider and report nuance calls before police do anything, you can ask them to send a log too...not that king of log:rotfl:
  • mum2one
    mum2one Posts: 16,279 Forumite
    Xmas Saver!
    would def report it to the police, ok at the mo there more a pain in the rear calls, but there calls that you shouldn't be recieving.
    Also notify your insurers (even if its just logged on as record) and his insurers, as once its in the hands of the insurers he should have no contact full stop.
    xx rip dad... we had our ups and downs but we’re always be family xx
  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just hang up the phone
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
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