Harassment after car accident

Charliezoo

Hi all,

Had an accident in a car park couple of weeks back which we both reported to our insurers so it's all in their hands now. I believe the 3rd party was at fault but unless the insurers manage to get CCTV showing this I understand that it may well be found 50:50 which I would have to accept.

I have started to receive phone calls recently. One from an accident repair agent saying "right so you're admitting liability then" to which I actually laughted and said of course not! Today I got a call from the guy who hit me saying "I don't get why you're not accepting the liability, why don't you just do it". I said that I would not discuss it and it was in the hands of the insurers to which he started to plead for me to tell my side of the story again and admit that it was my fault. I repeated that it was in the hands of the insurers and ended the call. A minute later he then tried to call me again using the mobile number he'd given me at the scene. I am feeling a bit harassed from all this.

I have told my insurers and they just advised me not to speak to them at all but I'm wondering if this behaviour from the 3rd party is considered acceptable.

Has anyone got any advice as to how I should handle.

Joe_Horner

No it's not acceptable.

They won't do much about it, but report it to your local police (assuming you can find any) as harassment. With luck they'll at least have a quiet word with him. If not, at least it's on record if he tries to escalate it at all.

If you have his insurer's details it's also worth letting them know because direct contact with you will probably be a breach of their terms. Won't stop them paying anything due to you, but could leave him with no payout even if it does go 50/50.

fivetide

Any chance you could record it?

Worth keeping a log too. That might help if things get worse.

5t.

cajef

If he phones again tell him you are recording his call and will report him for harassment.

scotsbob

one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.

Joe_Horner

scotsbob wrote: »

one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.

Yes it does, especially if they're trying to pressure a "confession" when the OP has made it clear that he wants the insurers to deal.

Charliezoo

scotsbob wrote: »

one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.

If they were just general phone calls asking if I'd heard anything from the insurance etc then of course I wouldn't say it was harassment but the nature and tone of the calls have been intimidating and I don't think it's acceptable at all to be pressurising me into accepting liability.

It actually turns out that they haven't even put the claim in to their insurers so I'm presuming that these phone calls are probably their attempt at trying to make me settle this without them having to claim.

Thanks for the advice, I'll give their insurers and possibly the local police a call to get it logged at least.

fivetide

scotsbob wrote: »

one phone call from an agent and two from the person involved with the accident hardly amounts to harrassment.

Perhaps not yet but the calls are upsetting the OP. They are trying to get them to admit guilt when they shouldn't and it sounds like they have used different phones to make the calls which is worrying.

From that point of view, the OP needs to be ready in case it gets worse.

5t.

red_eye

fivetide wrote: »

Any chance you could record it?

Worth keeping a log too. That might help if things get worse.

5t.

ring up phone provider and report nuance calls before police do anything, you can ask them to send a log too...not that king of log:rotfl:

mum2one

would def report it to the police, ok at the mo there more a pain in the rear calls, but there calls that you shouldn't be recieving.
Also notify your insurers (even if its just logged on as record) and his insurers, as once its in the hands of the insurers he should have no contact full stop.

missile

Just hang up the phone