Breach of contract?

Bingobrewtea

visidigi wrote: »

For the love of god...take some responsibility for yourself.

Problem doesn't exist if you do what everyone should and check your bill - you took 8 months to do so, if you are VERY lucky you might get a refund for the insurance, but the two are not connected, so your 24 month contract will still stand.

Do you need to be so aggressive to newbies?

latecomer

You will get a refund if you have paper work which states that you did not take out the insurance. Just email/post them a copy by recorded post and ask for the charges to be refunded. Its not theft and it wont get you out of a contract which you signed up to.

visidigi

Bingobrewtea wrote: »

Do you need to be so aggressive to newbies?

I'm not aggressive to anyone. The original poster is trying to get out of a contract 7 months in by being aggressive to Customer Services staff and incorrectly blaming a company for theft.

What am I supposed to do give him/her/you a cuddle, pat on the back and say everything will be okay?

Seriously now...its not a kindergarten...

timberflake

Bunglebear32 wrote: »

As for selling my phone, no chance. My Samsung Nexus is the best phone I've ever had!!

So you like your phone you're just not willing to pay for it?

Sounds to me like you're trying to get out of the contract and keep the phone, good luck with that......

donaldjohnson

agree it should come down to taking responsibility surely people still check their bank statements?

robbies_gal

if the contract was taken with p4u its them you should be taking this up with

spiro

gabbyevs wrote: »

if the contract was taken with p4u its them you should be taking this up with

I agree with that.

macman

The insurance will most likely be with a third party anyway, so read your contract (unlike your bills).
Even if the insurance was mis-sold, it is a separate contract and will not enable you to terminate your airtime contract without paying an ETC.