window update errors plus extra errors

crystal9

waddler_8 wrote: »

Your desktop will temporarily disappear when you do this - it'll return on reboot.

Download OTM and save it to your Desktop.

http://www.itxassociates.com/OT-Tools/OTM.exe

• Right click OTM.exe & choose "Run as Administrator" to run it.

Copy all of the following code inside the codebox below. Do not include the word Code:

:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{28387537-e3f9-4ed7-860c-11e69af4a8a0}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2eecd738-5844-4a99-b4b6-146bf802613b}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{74f475fa-6c75-43bd-aab9-ecda6184f600}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a6174f27-1fff-e1d6-a93f-ba48ad5dd448}] 
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{af6ac4f2-9825-4fb6-a600-92bc5361f209}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{be7a24f5-69cb-4708-b77b-b1eda6043b95}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar]
"{98889811-442d-49dd-99d7-dc866be87dbc}"=-
"{af6ac4f2-9825-4fb6-a600-92bc5361f209}"=-
"{28387537-e3f9-4ed7-860c-11e69af4a8a0}"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

:files
c:\program files\babylontoolbar
c:\program files\specialsavings
c:\program files\dealply
c:\progra~1\search~1
Dir "c:\progra~1\imesha~1" /c
ipconfig /flushdns /c

:Commands
[createrestorepoint]
[emptytemp]

• Return to OTM, right click in the Paste instructions for Items to be Moved window (under the yellow bar) and choose Paste.
  
• Push the large MoveIt! button.
• OTM may ask to reboot the machine. Please click ok & allow it do so if asked.
• The report should appear in Notepad after the reboot. Copy/paste the contents of that report back here in your next reply.

i get a forbidden error when clicking on your link?

waddler_8

Fixed it - try again.

http://www.itxassociates.com/OT-Tools/OTM.exe

crystal9

waddler_8 wrote: »

Fixed it - try again.

http://www.itxassociates.com/OT-Tools/OTM.exe

i did this but just as it was finishing it came up with an error saying something like windows had a critical error and will restart immediately and i can't see any note on desktop

waddler_8

Look in the folder C:\_otm\movedfiles is there a log in there?

crystal9

yes there is a folder there but when i click on it it takes you to next folder saying a long list of numbers then it goes into babylon toolbar

waddler_8

Ok, it seems as though it worked then.

Can you still not access Windows Update?

crystal9

waddler_8 wrote: »

Ok, it seems as though it worked then.

Can you still not access Windows Update?

pc was rebooted few mins ago like i said and i have just tried the windows update and it has worked :j, thank you so much it looks like it has been sorted.

what was causing the problem? something i had done wrong?

waddler_8

No, I don't think so. To be honest I can't see what the problem was. The FSS scan you ran showed no problems with Windows Update. There was errors in the DSS log for Windows Update though.

At least the computers had a good checkup and should run better without that junk you had installed.

Re-run DDS again and post the log to check everything has gone (DDS.txt - no need for attach.txt this time) - You can do this tomorrow if you want, it's getting late - It's up to you.

It wouldn't hurt to update & run a quick scan with Malwarebytes too.

crystal9

waddler_8 wrote: »

No, I don't think so. To be honest I can't see what the problem was. The FSS scan you ran showed no problems with Windows Update. There was errors in the DSS log for Windows Update though.

At least the computers had a good checkup and should run better without that junk you had installed.

Re-run DDS again and post the log to check everything has gone (DDS.txt - no need for attach.txt this time) - You can do this tomorrow if you want, it's getting late - It's up to you.

It wouldn't hurt to update & run a quick scan with Malwarebytes too.

ok will run the dss 1 again can i just click on previous link?
also when i just opened internet explorer up it still show that imesh in the search section where can i find that to try get rid once and for all?

waddler_8

If you've still got DDS on your desktop, just double click it.