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BTBroadband cooling off period

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Does BTBroadband have a cooling off period - ie you can cancel within the first 30 days of the service being activated?

I've looked through their terms and conditions but can't find anything.

Also does anyone know anymore about their "home mover policy" - again I can find nothing on their website!

Thanks

Comments

  • mrJ_5
    mrJ_5 Posts: 1,064 Forumite
    as far as I know, the cooling off period is 7 days after ordering - since you would be covered by the distance selling regulations.... however, this may be 14 days, but certainly not 30 days
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