cd-writer drawer opening and closing???

suzanne

Hi Everyone,
I have a HP Pavilion 7925 that was given to me. I have never used the cd-writer but for some reason the drawer is just opening and closing all the time, anyone any ideas on how to fix this??
Thanks a million
Suzanne

superscaper

Is it opening all the way? It can happen if there is something jamming it preventing it opening all the way. Certain cd drives have clips to hold cds in place and if one opened while the tray was inside it could stop it fully opening.

m00nie

is your security,anti virus up to date ? ?

one feature of netbus (a trogan remote program) was to open and close the cd drawer of a pc connected to.

dont panic, not implying you HAVE been infected just asking to rule it out.

Tallymanjohn

If it's nothing obvious like a bent clip or something jammed in the back then it's more than likely just the sensors are faulty - nothing much you can do about it except replace the drive - they're classed as consumables these days as a replacement CDRW should be less than £20 & a combo drive less than £25 - both easy to fit.

f1charlie

Get a DVD writer for £25 - you can write CDs with it too.

suzanne

Thanks everyone for your replies.
Don`t believe anything is jamming it. PC is very slow today. (drawer hasn`t opened yet, but only just logged on)
I have Ntl Netguard which I scanned yesterday with no viruses found??
Anyone any ideas please??
Thanks again
Suzanne

suzanne

Spoke too soon its just started again argh!

mjr600

Make sure your virus checker looks for BackOrifice, amusingly titled I know but software which allows remote access of your PC. One of its features allows the open and closing of the CD drive, as well as some other amusing stuff.

Again, not saying you have it but its worth checking, are you happy with the person who gave you the PC ?

http://en.wikipedia.org/wiki/Back_Orifice

superscaper

suzanne wrote: »

Thanks everyone for your replies.
Don`t believe anything is jamming it. PC is very slow today. (drawer hasn`t opened yet, but only just logged on)
I have Ntl Netguard which I scanned yesterday with no viruses found??
Anyone any ideas please??
Thanks again
Suzanne

Go through the malware removal guide http://forums.moneysavingexpert.com/showthread.html?t=133269. I wouldn't trust ntl netguard to rule out virus/spyware.

Transactionumber

It sounds to me as if it's Broken as other posts have said get a new dvd burner.that should sort it out.

suzanne

Hello again!!!
I have removed Ntl netguard, installed free avg and scanned in safe mode etc (took two hours last night)run avg again this morning Nothing. Have also run ccleaner!!!. No joy. Anyone got any more ideas Please

Suzanne