AOL email account blocked.

welshee

I also have been with AOL internet and email for over 10 years without a problem.
the account as been locked for a security reason i presume (which proves AOL are good at what they do) and should be easily sorted out with a phone call.

Mattjimf

annbarbs wrote: »

If you are inactive for a certain time,that is if you have not logged into AOL for a few weeks. When you do log in you get a message saying your account has been blocked due to unusual activity,please change your password. Which is what happened to me.

So I had to jump through hops to get my account back,I had to fill in some difficult to read captcha but that was not the end of it.

I had to answer the security question I created when I opened my email account. Then they asked for my postcode. And most people like me give a false name and postcode,because they don't want to use their real name and address online.

And also most people don't remember the security question and false postcode they created say two years ago when they opened their account. Which is probably what happened to the OP and why he could not get his account back.

But G Mail and other email providers don't do this.They don't just lock you out of your account for no reason. Only AOL does this it seems.

Well I've just logged into my AOL mail account after not logging in for about 6 months (may be more, may be less, not sure when I last logged in) and the only thing I was asked when I logged in was to confirm my From name.

A few people on here seem to have issues with certain free mail providers, and while your entitled to your opinions, it's not really helping the OP regarding the issue they were having with AOL, which they have been given good advice (although personally, I think that the message may have been a scam to get their details). As has been mentioned before, if you have a business email with a freemail provider it's your own look out if anything goes wrong, whereas if you have a paid mail service, should anything happen, the chances are, there will be support.

earthstorm

AOL mail and AIM are 2 different companies. Just that if you have an AIM account you can retrieve your AOL emails through this, so this may be an AIM issue and not an AOL issue. Also is your AOL emails a part of their free email service or part of their ISP service

Ectophile

Back in the early 1990's, I was an AOL dial-up customer. I no longer get my internet from AOL, but still have a log-in and use their mail.

That's over 20 years, and they have never blocked my account.

earthstorm

Ectophile wrote: »

Back in the early 1990's, I was an AOL dial-up customer. I no longer get my internet from AOL, but still have a log-in and use their mail.

That's over 20 years, and they have never blocked my account.

That is because AOL decided from their beginning to not just offer mail through their internet services but also as a free service

so they have AOL Broadband and AOL Mail, so if you take out their BB you also get a mail account

tom15387202

hubb wrote: »

I need this email as all my business accounts, Paypal etc use this. It is very important.

hubb wrote: »

I have ditched the account and opened up another.

Obviously wasn't that important then - it only took you 3 hours to decide to ditch it.

spud17

tom15387202 wrote: »

Obviously wasn't that important then - it only took you 3 hours to decide to ditch it.

And 12 months for you to reply. :)

tom15387202

spud17 wrote: »

And 12 months for you to reply. :)

Jeez, just looked at the OP date, who dragged this post up lol.