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  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    i've had problems with american buyers in the past to the point i considered withdrawing from the US market.

    similar things that have been mentioned here - buyers demanding to know why the listing said one price and i've taken more when they haven't understood that dollars are different to pounds.

    i've had one before wanting to know why the free next day delivery for UK buyers wasn't being honoured for him in america and wanting to know why i'm shipping things from britain and not shipping them from a US address?

    i've had an email before telling me the customer's mother didn't like the postman that delivered her parcel when she was alive and that i wasn't to use him again. that was the email that nearly tipped me over the edge of just not listing in america
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • porto_bello
    porto_bello Posts: 1,828 Forumite
    I don't think anyone will quite be able to top Brettcta's experience, but I've twice been asked (by 2 different US eBayers) to open a brand new, sealed CD/DVD and provide details of the sleeve notes or the disc itself.
    "The secret of life is honesty and fair dealing.
    ...If you can fake that, you've got it made."
    Groucho Marx
  • sgh1976
    sgh1976 Posts: 424 Forumite
    Part of the Furniture Combo Breaker
    brettcta wrote: »

    i've had an email before telling me the customer's mother didn't like the postman that delivered her parcel when she was alive and that i wasn't to use him again. that was the email that nearly tipped me over the edge of just not listing in america

    That is brilliant.
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    they really are a completely different breed of stupid.
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • sgh1976
    sgh1976 Posts: 424 Forumite
    Part of the Furniture Combo Breaker
    Well common sense wins.

    The buyer replied again to saying it was my fault he was confused. Almost left it there, but sent 1 more message to try and explain it and he replied and apologised! and has just revised the feedback.

    A good end to a long day
  • soolin
    soolin Posts: 75,003 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    sgh1976 wrote: »
    Well common sense wins.

    The buyer replied again to saying it was my fault he was confused. Almost left it there, but sent 1 more message to try and explain it and he replied and apologised! and has just revised the feedback.

    A good end to a long day

    well done, a good result.
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