Email address for Halifax credit card enquiry

StephenM_2

amibovvered wrote: »

I'm not exempt from VAT.

Why not. Whenever I buy any equipment for my hearing loss (I'm a cochlear implant user), I just tick the VAT exemption box. A website I often use says you just have to declare that you are deaf or have a hearing loss and are buying the item for domestic or personal use.

amibovvered

StephenM wrote: »

Why not. Whenever I buy any equipment for my hearing loss (I'm a cochlear implant user), I just tick the VAT exemption box. A website I often use says you just have to declare that you are deaf or have a hearing loss and are buying the item for domestic or personal use.

That's interesting - I admit it's a long time since I looked into this, but quite a few years ago when we were buying something to help my mum's poor mobility, we were asked if we were VAT exempt. When we said we didn't know, they produced a form which asked for - amongst other things - whether my mum was 'registered disabled' which she wasn't so we were not able to avoid the VAT.

However, I've never been able to find out how you become registered disabled or what the criteria are, or who you register with? Local authorities keep informal lists of people with various disabilities but these are usually for statistical purposes only.

So you're saying basically it's a matter of saying 'yes, I'm disabled' and not needing a bit of paper or a number to prove it? Or is it if you have a disability as defined by the Equality Act, which actually I do as I was able to get a disabled bus pass?

StephenM_2

AOHL's website simply says "To qualify for VAT exemption you must be diagnosed as having a hearing loss by a suitably qualified health professional, such as your GP or audiologist."

Sarabec's website just makes you declare that you have a hearing disability.

Nothing about being registered with anyone.

This has probably gone a bit off topic for a credit card forum.