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virgin won`t upgrade

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tschar
tschar Posts: 3 Newbie
in Broadband & internet access
We had 10 mb broadband with virgin for 3 years.Lately it was rubbish so decided to leave them. i phoned them and said that i want to leave but they said they can make the 60 meg broadband for the same price as the 10 meg was so i dcided to stay with them and signed 12 months. This was on the 22nd of may and since than after so many phone calls and complaint emails still nothing happened. What the hell could i do next?:mad:

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    The 'doubling' is being rolled out - so whilst you may be on the higher limit, this won;t do much until the backhaul is upgraded - check the Virgin Media forum for latest details of the upgraded areas.
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