Officially Complaining to American Airlines

stoneman

Centipede100 wrote: »

barney

Just wanted to point out that you are almost certainly entitled to 600 euros each in cash rather than the vouchers but if you are happy with the vouchers and can use them within whatever validity period they state then good on you.

Thanks for returning to post your good news, it should help and others who might experience a similar situation.

Now you are making assumptions and getting the OP's hopes up.
There might have been exceptional circumstances like an engine becoming dislodged or something not within the airlines control, which resulted in the crew going out of hours, but of course we don't know.

barneygaucho

No hopes are being raised, as i said, we have enough to cover about 98% of a return flight to boston and yes they are vouchers which is why i also assumed they couldn't be swoped for money... but interesting to know if they can