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B&Q 'No Rucksack Policy'?

Naf
Naf Posts: 3,183 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Praise, vent & warnings
Just wonder if anyone else has been hit by this?
I was in my local store yesterday, just checking prices, sizes and weight capacities of various bits for some shelves & a desk. I had to walk past two or three members of staff as I entered: none of them busy, all of them saw me, none of them said anything. As I was browsing another employee came over and told me they have a no rucksack policy, and I'd need to leave my bag at one of the checkouts. When I tried to protest that I wouldn't be prepared to leave my bag (a £50 pannier for my bike, and containing my iPad, passport and new bank account details - not stuff I'd be inclined just to leave with anyone); it was immediately clear she was entirely disinterested and I ended up just leaving and going to wickes instead.
Don't they want customers?
Never argue with stupid people, they will drag you down to their level and then beat you with experience.
- Mark Twain
Arguing with idiots is like playing chess with a pigeon: no matter how good you are at chess, its just going to knock over the pieces and strut around like its victorious.
«1

Comments

  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    I'm guessing they thought you looked a bit dodgy and they worried you were going to nick something.

    I would complain to the head office about it.

    I highly doubt that this is company policy
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Naf
    Naf Posts: 3,183 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    goater78 wrote: »
    I'm guessing they thought you looked a bit dodgy and they worried you were going to nick something.

    I did wonder. But it's not like I was dressed up like a chav. Shorts & t-shirt.
    Never argue with stupid people, they will drag you down to their level and then beat you with experience.
    - Mark Twain
    Arguing with idiots is like playing chess with a pigeon: no matter how good you are at chess, its just going to knock over the pieces and strut around like its victorious.
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    Naf wrote: »
    I did wonder. But it's not like I was dressed up like a chav. Shorts & t-shirt.
    So only people dressed in a Chav manner can look dodgy. Interesting concept
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Oliver14 wrote: »
    So only people dressed in a Chav manner can look dodgy. Interesting concept

    There is a certain correlation though.. :D
  • Ectophile
    Ectophile Posts: 8,116 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It's a new one on me. I have 2 local B&Q branches that I use, and I often wander around with a rucksack on my back. None of the staff have ever stopped me.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They do not do it anymore but I can remember the days when Toys R Us would not let you take any carrier bags in with you. They had to be checked in at the Customer services desk.

    Never heard of this in B&Q though.
  • ZsaZsa
    ZsaZsa Posts: 397 Forumite
    Part of the Furniture 100 Posts Name Dropper
    POPPYOSCAR wrote: »
    They do not do it anymore but I can remember the days when Toys R Us would not let you take any carrier bags in with you. They had to be checked in at the Customer services desk.

    Never heard of this in B&Q though.


    Still the same in our local Toys R Us :)
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ZsaZsa wrote: »
    Still the same in our local Toys R Us :)

    Really?

    They stopped it years ago in ours but I have not been in for a while so they may have started it up again.
  • Shelldean
    Shelldean Posts: 2,423 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    yep still the same in our toys R us too :/
  • carlislelass
    carlislelass Posts: 1,776 Forumite
    Debt-free and Proud!
    ZsaZsa wrote: »
    Still the same in our local Toys R Us :)


    This happens in our local shoe warehouse, bags must be left at customer service desk. Anything valuable is locked away
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