Is there anything I can do about an order that has not been dispatched?

weinsteini

I made an order about 2 weeks ago that has not yet been dispatached due to a "exceptionally busy period". Is there anything I can do about this?

George_Michael

When ordering at a distance, retailers generally have up to 30 days to complete the contract (unless their terms specifically give a shorter time).

If you wish, and providing that the sale is covered by the distance selling regulations, you are within your rights to cancel the transaction and ask for a full refund, they buy the goods elsewhere (if this is possible).

McKneff

weinsteini wrote: »

I made an order about 2 weeks ago that has not yet been dispatached due to a "exceptionally busy period". Is there anything I can do about this?

You have nt actually said what you want.

Do you want the order 'hurried up'

or

Do you want to cancel the order

weinsteini

McKneff wrote: »

You have nt actually said what you want.

Do you want the order 'hurried up'

or

Do you want to cancel the order

I'd like the order hurried up or I'd like to know if there's any sort of compensation available.

wealdroam

weinsteini wrote: »

I'd like the order hurried up or I'd like to know if there's any sort of compensation available.

Oh, bad luck then.

arcon5

weinsteini wrote: »

I'd like the order hurried up or I'd like to know if there's any sort of compensation available.

lol

If you want compensation for this god help you if you ever went to a supermarket and saw the size of their queues :eek: