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Email Errors

Maybe this only applies to new sellers, as Ive set up a new selling account, but half the time i try to email people i get a screen saying i cannot email them unless I use "ask seller a question" etc.

Are there new rules to prevent you just contacting other members to email them. If so its riduclous.

the screen mentions its to prevent unsolicited emails... but how ever are you meant to email people?!?!? Are we now restricted to emailing sellers only, or people bidding on our items.

Comments

  • aj3001
    aj3001 Posts: 730 Forumite
    I have found similar restrictions as well
  • kriss_boy
    kriss_boy Posts: 2,131 Forumite
    Oh well, its almost funny how desperate they are to prevent as selling outside their site.

    Heaven forbid they miss out on a couple of quid in sellers fees!!
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Their site, their rules!
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • nads
    nads Posts: 2,406 Forumite
    Part of the Furniture Combo Breaker
    our money!
  • kriss_boy
    kriss_boy Posts: 2,131 Forumite
    Yea but its ridiculous to restrict you to communicate only with bidders of your items.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    nads wrote: »
    our money!

    Your choice to use ebay! :)
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    kriss_boy wrote: »
    Yea but its ridiculous to restrict you to communicate only with bidders of your items.

    Sure, it's ridiculous and inconvenient if you wanted to spam, auction interfere or offer an off-ebay deal. Ebay don't want you doing any of those things.

    On .com you can't even message other people posting on the ebay community forums until you have 5 feedback - perhaps they've implemented something similar over here.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Avoriaz
    Avoriaz Posts: 39,110 Forumite
    kriss_boy wrote: »
    ..Are there new rules to prevent you just contacting other members to email them. If so its riduclous…
    the screen mentions its to prevent unsolicited emails... but how ever are you meant to email people?!?!? Are we now restricted to emailing sellers only, or people bidding on our items.
    Why do you want to email someone who is not selling or buying an item?

    I have occasionally been frustrated by these rules but I don’t think they are ridiculous.

    Ebay is primarily an auction site, not an email service nor a chat forum.

    Ebay allows any registered user to communicate with any other ebayer who has an item listed for sale. It also allows sellers to communicate with bidders.

    It does not normally allow communications with anyone not actively selling or bidding. These restrictions prevent Spam and other malicious or nasty emails as well as protecting Ebay’s interests.

    Marks and Spencers do not allow other vendors to set up a stall inside an M&S store and sell rival products. Ebay are trying to prevent the on line equivalent.
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