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N power ripping me off!!!
A year ago I was using british gas for electricity, pay as you go.... I live alone, and I was told it's cheaper to go for direct debit, so looked on moneysavingexpert and saw N Power had a good deal. Joined their capped rate until this year August. My bills ballooned... on bills it says take meter reading but on the phone when I try give it too them, they refuse... I went on holiday for 3 weeks and some how my bill comes back huge.... And as you know they say i have been using a lot electricity when I am not..... anyone been in a situation like this.....
Plus, I want to leave NPower, who is good to join, would pay as you go metre, be better for me to go back too?
Plus, I want to leave NPower, who is good to join, would pay as you go metre, be better for me to go back too?
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When your on a a credit meter you use more, due to you not realising how much your using. With pre-pay you know as your topping upDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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Joined their capped rate until this year August. My bills ballooned...
I sort of agree with the last poster but I would put it differently. With a credit meter you need to be more aware of the reading on the meter and then verify that readings on bills are consistent with your meter.
I do not believe that the then NPower capped tariff would not have been about the cheapest in the market at the time, but...
...there is an approx. £50 "deferred discount":eek: which you will forfeit if you switch before the discount is earned after 12 months. Secondly if your primary units are seasonally weighted you need to stay a full year for the primary rate units to balance, otherwise you will have paid more than necessary.
I suggest you play a longer game for the full 12 months but meanwhile scrutinise your bill for accuracy of readings. Or post the bill readings for help.0 -
Hi woofy85,
It sounds a little confusing if you say you haven't been using much and that we won't accept your reading?
If you want to, you can send me the details to [EMAIL="forumresponse@npower.com"]forumresponse@npower.com[/EMAIL] and I'll try and see what's happened here.
Kind regards,
Adam
“Official Company Representative"
I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile0 -
get npower to send a meter reader around, prob solvedDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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