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Can i request a recent bank statement with my new address?

Hello, iv'e changed addresses so i need a recent bank statement which has my new address on it, can HSBC do this in the branch itself, most likely requiring proof of ID (Passport) and my card with me. Or would they have to send me one out causing me to have to wait a week or so.

Anyone got any input? thanx.
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Comments

  • pinkdalek
    pinkdalek Posts: 1,355 Forumite
    Tenth Anniversary 1,000 Posts
    Guess it's down to what systems the bank has in branch to do this for you.

    They can request one to come in the post, however they may not be able to print off an official statement, but they may be able to do something with your address on and transactions.

    Is it a statement you're after or just proof of balance/account? If so maybe the bank can do a letter of some sort for you in that scenario.
  • UranusKiller
    UranusKiller Posts: 467 Forumite
    edited 29 June 2012 at 6:25PM
    yeah that's what i fear, it's for coral betting site requesting a paper bank statement copy, but obviously i wouldn't tell them that, if asked i'd say it was for an interview on Monday.. I'll see what my branch can do tomorrow, if they are d**ckheads to me and trying to take the p*ss and not agreeing to print me a statement off or a change of address letter with stamps on all pages, i'll just kick off a stink and demand to see the manager.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    yeah that's what i fear, it's for coral betting site requesting a paper bank statement copy, but obviously i wouldn't tell them that, if asked i'd say it was for an interview on Monday.. I'll see what my branch can do tomorrow, if they are d**ckheads to me and trying to take the p*ss and not agreeing to print me a statement off or a change of address letter with stamps on all pages, i'll just kick off a stink and demand to see the manager.
    With an attitude like that I hope the Manager is on holiday and the staff waste a lot of time on you.
    Have you not heard of internet banking?
    They may be able to print off a copy of the last statement issued to you - if it is not the current address tough!
    Order a paper statement and wait for it to come through then show that to the bookie.
    By the way I'm very happy to take your money without the need for statements - honest I'll give good odds you will make me rich!
  • UranusKiller
    UranusKiller Posts: 467 Forumite
    Lol, in most cases you end up having to ask to see the manager till you get what you want.
    Yes i have internet banking with both Halifax and HSBC.
    I require a statement of some form, whilst showing my address on the page. Online printable statements are rubbish, they miss out valid information like your address, etc.
    Anyway, i'll see if they will do anything, if not i'll just request one through the post. :|
  • Escorcio
    Escorcio Posts: 34 Forumite
    Ninth Anniversary Combo Breaker
    HSBC staff cannot print statements in branch that have your address on it.
  • UranusKiller
    UranusKiller Posts: 467 Forumite
    Escorcio wrote: »
    HSBC staff cannot print statements in branch that have your address on it.
    Yeah that's what Iv'e read, why thought? what a fanny on! :| ... cant find anyway to request one online neither, guess i'll have to ring the main HSBC number up. GRRRR.
  • Escorcio
    Escorcio Posts: 34 Forumite
    Ninth Anniversary Combo Breaker
    Yeah that's what Iv'e read, why thought? what a fanny on! :| ... cant find anyway to request one online neither, guess i'll have to ring the main HSBC number up. GRRRR.

    They don't have the facility to do so, the statments they are able to print in branch just have your name, the transactions, dates, balances etc.
    Your best bet is asking them to send you out a duplicate
  • pinkdalek
    pinkdalek Posts: 1,355 Forumite
    Tenth Anniversary 1,000 Posts
    With an attitude like that I hope the Manager is on holiday and the staff waste a lot of time on you.
    Have you not heard of internet banking?
    They may be able to print off a copy of the last statement issued to you - if it is not the current address tough!
    Order a paper statement and wait for it to come through then show that to the bookie.
    By the way I'm very happy to take your money without the need for statements - honest I'll give good odds you will make me rich!

    Despite banks wanting us to go paperless and do stuff online you would be surprised just how many organisations (including other banks) won't take a printed statement off the internet of your account.

    Good luck to you Uranus, :beer:
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    A duplicate will have his old address surely?
    He needs to ask them for an up to date paper statement sent to his new address.

    I wonder does it have to be a bank statement - is it purely for id?
    How about a council tax bill or copy of your driving licence?
  • Escorcio
    Escorcio Posts: 34 Forumite
    Ninth Anniversary Combo Breaker
    A duplicate will have his old address surely?
    He needs to ask them for an up to date paper statement sent to his new address.

    I wonder does it have to be a bank statement - is it purely for id?
    How about a council tax bill or copy of your driving licence?

    If his address is changed on browser, the new statement sent to the address will have his new address on
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