Mulberry Outlet

pocohontas

I am kicking myself as I have been stung by a fake site. I ordered a Mulberry purse from the Mulberry.oulet site. It finally arrived today. It has come from China. The invoice has no address but shows the cost of the "Mulberry" purse to be $15 US Dollars - I have paid A LOT more!! Is there anything I can do? Can I ask the bank to stop payment as I did not receive the goods I paid for i.e. a genuine Mulberry purse? Will trading standards help? Aaaaagh!!!! Help please!!!

bazster

How much did you pay, and how did you pay?

halibut2209

They will have put $15 to prevent customs charges.

Your options are pretty much zero as you are bound by China's laws (or lack thereof)

bazster

halibut2209 wrote: »

Your options are pretty much zero as you are bound by China's laws (or lack thereof)

Not necessarily so. If she paid more than £100 (these things are ludicrously expensive) on a credit card then, as usual, Section 75 of the Consumer Credit Act 1974 comes to her rescue.

pocohontas

Paid £90 via my Visa debit card..should I ask the bannk to raise a dispute?
P.S. Thanks for the replies - really appreciate it.

bazster

pocohontas wrote: »

Paid £90 via my Visa debit card..should I ask the bannk to raise a dispute?
P.S. Thanks for the replies - really appreciate it.

Yes, I believe that with a Visa debit card they will get you your money back.

pocohontas

Any idea how I go about doing that please?x

pocohontas

Also does this mean I have compromised my card details????

bazster

pocohontas wrote: »

Any idea how I go about doing that please?x

Contact the card issuer, probably your bank.

bazster

pocohontas wrote: »

Also does this mean I have compromised my card details????

If you're worried about it call the lost cards number (should be on the card) and they'll issue you a new one.

pocohontas

Someone from the Banks Dispute team will contact me on Monday - fingers crossed. Thank you very much for all your help.