Hahahaha at natwest trying to blame a indian worker!!

preable

http://www.thesun.co.uk/sol/homepage/news/money/4396776/NatWest-chaos-blamed-on-fat-fingered-newbie.html


Hahahaha made me laugh! Thoughts please! :rotfl:

GooliesOfFire

It's only The Sun.. Ignore it.

Seadogs_2010

lol
If its true its a joke but lets be honest, banks don't put customer satisfaction first! One person surely cant do that to the Natwest banking system.
Touch wood ive been with the CO-OP bank for around four years now and not had any problems, bar their internet online banking really needs an overhaul.

callum9999

"RBS Group — parent company of NatWest — refused to comment."

So no, they aren't remotely blaming an Indian worker. Though to the person above, I don't see why one person couldn't do that. Though I'm sure if that was the case, no-one is ever going to be able to do that again!

zxspeccy

Pure media speculation which has been denied by RBS.

The main RBS IT Centre is based out of Edinburgh and not India. It is also highly unlikely come lowely IT Tech Support guy could mistakenly delete a whole days data file, and then delete the back up file which is what is being claimed. What this story is trying to raise is the fact that RBS has outsourced a lot of it's work to India. Staff in th UK are being made redundant whilst staff in India are being recruited on less that half the salaries that the Bank would have to pay in the UK.

No doubt RBS will be forced to disclose what has happened to the FSA, but not until the whole issue is resolved first.

I work in the Banking industry and although mistakes like this can happen, the time taken to resolve the matter would seem completely unacceptable. That said I do think that some praise should go to the bank staff that, through no fault of their own, are at the sharp end of this problem. They have a very tough job and one I would certainly not envy, and from what I have read they have been doing their best for customers in difficult circumstances.

preable

I to would praise the natwest staff. They took alot of abuse over the weekend though somthing that was not there fault.

thelawnet

zxspeccy wrote: »

Pure media speculation which has been denied by RBS.

The main RBS IT Centre is based out of Edinburgh and not India. It is also highly unlikely come lowely IT Tech Support guy could mistakenly delete a whole days data file, and then delete the back up file which is what is being claimed.

So this is completely unconnected then?

What this story is trying to raise is the fact that RBS has outsourced a lot of it's work to India. Staff in th UK are being made redundant whilst staff in India are being recruited on less that half the salaries that the Bank would have to pay in the UK.

Closer to a tenth of the salary than a half.

thelawnet

BTW in response to the OP I think you'll find Natwest/RBS are trying very hard NOT to blame an Indian worker, because it was their policy to sack tens of thousands of UK staff and replace them with Indians, and it makes management look incompetent if this management decision is to blame for the crisis.

SailorSam

If it was an Indian worker caused all this trouble he'll not get a feather in his cap will he.

Mandelbrot

thelawnet wrote: »

So this is completely unconnected then?

Perhaps not, when you look where the applicants/candidates should send their profiled (sic)
krashmilivecjobs@...

Wywth

preable wrote: »

http://www.thesun.co.uk/sol/homepage/news/money/4396776/NatWest-chaos-blamed-on-fat-fingered-newbie.html


Hahahaha made me laugh! Thoughts please! :rotfl:

I'm surprised the Sun didn't claim it was they themselves 'wot dun it'

I hear that's their usual claim, isn't it? :cool: