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Having trouble with Natwest

Been experiencing problems with Natwest for a week or so now. Anyone else having problems?
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Comments

  • oh dear, where have you been?
    Iva started Dec 2018.
  • tradecarbon
    tradecarbon Posts: 24 Forumite
    I got an email from Natwest this morning apologising for the trouble they have caused and that they are working very hard to solve the issues. I closed my account with them more than 5 years ago so they still have major problems.
  • rich11
    rich11 Posts: 184 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I got an email from Natwest this morning apologising for the trouble they have caused and that they are working very hard to solve the issues. I closed my account with them more than 5 years ago so they still have major problems.

    There are phishing emails being sent out by the scammers apologizing for the inconvenience caused and then asking you to enter your security details.I reckon your email was one of those
  • alanq
    alanq Posts: 4,216 Forumite
    1,000 Posts Combo Breaker
    There are genuine emails being sent out. I received one that included my surname and partial postcode. It did not seek any information from me but informed me, amongst other things, that branches would be opening for longer hours.
  • alanq wrote: »
    There are genuine emails being sent out. I received one that included my surname and partial postcode. It did not seek any information from me but informed me, amongst other things, that branches would be opening for longer hours.

    I had the same e-mail and it is genuine. Had my partial postcode and surname on it. There is a fake one going around but I believe that asks you to follow a link which no genuine e-mail would.
    Iva started Dec 2018.
  • datostar
    datostar Posts: 1,288 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I got an email from Natwest this morning apologising for the trouble they have caused and that they are working very hard to solve the issues. I closed my account with them more than 5 years ago so they still have major problems.

    Not half! That sounds as if they're restoring records from over 5 years ago. Fred didn't shred everything.
  • jen245
    jen245 Posts: 1,606 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Surely this OP has to be a wind up?!!
    Debt free and staying that way! :beer:
  • mazza111
    mazza111 Posts: 6,327 Forumite
    There are genuine emails going out from the banks too. Received one from RBS this morning.

    It's important to remember genuine bank ones will never ask for personal details. And always type in the address for your online banking, never go via links in emails.
    4 Stones and 0 pounds or 25.4kg lighter :j
  • fozmcfc
    fozmcfc Posts: 3,098 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper Debt-free and Proud!
    jen245 wrote: »
    Surely this OP has to be a wind up?!!

    You would hope so, prehaps some people needed a :p or a ;) just to confirm they were :)
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