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Problems with getting broadband to our property

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  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    For anyone who wishes to pass on their speeds to their ISP, here is the website and speedchecker the ISP's use:
    www.internet-speedtest.net
    Use the test and put in your FULL phone number, including STD. The result will be passed to your supplier by the site. I have created a Table in Open Office, with dates and times, to record my own speeds and changes. If you experience issues, it helps you to help Tech Support solve problems.
    I think this job really needs
    a much bigger hammer.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi The Purrfect One

    I would like to look into the issue you are having with your telephone and broadband service, if you check out my profile section you will find my contact details.

    if anyone else is having issues with there BT service please free to do the same

    Regards David
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ioscorpio
    ioscorpio Posts: 2,361 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    When I had a problem, Orange told me to only use BT to do a speed test, but I have never been able to get the test to fully run, it always crashes out before the end of the test.

    http://www.speedtester.bt.com/
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