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Mis-sold Contract by Three

I have been mis-sold a phone contract by Three but not getting any joy out of them. They agreed over the phone on two separate occasions that I could be on contract for £10 per month for 12 months, but in fact the £120 is being spread over the final 4 months of the contract. Three are saying there is nothing I can do but pay to cancel my contract. Any ideas?

Comments

  • z4kir
    z4kir Posts: 455 Forumite
    was this agreed with three directly? or through a reseller?
    SLC: £13000+

    Quidco
    : £
    131.24 (paid) + £0 (validated) = £131.24
    Valued Opinions
    : £75 (paid) + £52.30 (received) + £4.50 (pending) = £131.80
    StudentPanel: £25
  • Well, Three say it was through a reseller - although my bills are from three
  • z4kir
    z4kir Posts: 455 Forumite
    so you bought it from another company? If so which?

    If it is from a reseller then the issue is with the reseller unfortunately
    SLC: £13000+

    Quidco
    : £
    131.24 (paid) + £0 (validated) = £131.24
    Valued Opinions
    : £75 (paid) + £52.30 (received) + £4.50 (pending) = £131.80
    StudentPanel: £25
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So for eight months you actually pay £0 and for the last four months you pay £30?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Well, £16 one month and then £35 for three months. I will be complaining to Simply3 as well...
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I don't really see that you have been mis-sold anything! Misunderstood yes but mis-sold no, as it still works out to £10 per month.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • kai666
    kai666 Posts: 1,431 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    you could always put £10 aside each month ready for the final 3 months. 9 months free, then £16/£35 for the final free would suite me fine!

    where did you get it from? how many minutes do you get?
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