What if... you can't remember?

ragstobasics

Long story short, I got myself in terrible difficulty with debts up until the last few years where I have finally paid everything off and now have some savings.

I had credit cards with Morgan Stanley (changed to barclays), Captial One, Virgin, MBNA and 2 loans with Egg. When the penny dropped and I realised that I was now broke, only just able to pay rent and eat, I had to get my head out of the sand and try to sort things out.

During this process, I noticed that some of these cards had PPI, which made this horrible 20k debt :eek: even more difficult to pay off - it was only due to moving home with parents and working very hard (with some luck on the way) in my career that I managed to get on top of things - I didn't realise you could cancel the PPI.

I honestly don't remember asking for it, but I guess they did. Thing is, when I was applying for cards just to keep me afloat, I surely wouldn't have knowingly agreed to PPI that increases with the debt on the card!

So, is it a valid enough reason to say I don't remember being asked, or am I better off saying that the costs were not made clear to me, and given my situation would have never agreed?

Thank you!

[Deleted User]

You have to have valid and truthful reasons for complaint. It's very weak if you simply make verbal hearsay complaints because you won't have any evidence to back them up.

ragstobasics

Well, I'm being truthful if I say that I had no idea I was going to be stung with £40-£60 fees for insurance, I would have *never* agreed to that madness.

I don't want to lie and I want to make an honest claim, so please excuse me if I somehow came across differently - I just want advice.

[Deleted User]

ragstobasics wrote: »

I just want advice.

The advice is that you need valid complaint reasons in order to be successful. Look for them here:
http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance
and if any apply to you then complain. Any complaint without evidence (i.e. hearsay) is likely to fail, I'm afraid.

ragstobasics

Moneyineptitude wrote: »

The advice is that you need valid complaint reasons in order to be successful. Look for them here:

and if any apply to you then complain. Any complaint without evidence (i.e. hearsay) is likely to fail, I'm afraid.

Thanks for the link.

I'm not sure what you mean by hearsay, in that I understand the definition of the term, but not how it applies in the context of my question. I was the one involved in the application, so the information, or lack there of, is direct to me without any 3rd parties passing on information.

So, if, as you say, you require evidence, then how do people who applied for loans or credit over the phone, provide this evidence in order to reclaim PPI?

Are you saying that without any concerete evidence, essentially some form of written confirmation by the person who gave you the loan, this isn't possible? Shame . Thanks, I guess I'll give up - thanks for the help.

[Deleted User]

ragstobasics wrote: »

I'm not sure what you mean by hearsay

It means any complaint where you claim one thing was said and the Bank says another needs to backed up with evidence or some other kind of failing on the Bank's behalf needs to be identified.
Look for better reasons at the link, and if any apply then complain.

ragstobasics

I have had a read of the link, and I should have been told the total price, this wasn't done at all, as I would have never accepted due to my current situation. So, I'll go down that route - it's my honest take on the situation. I'lll let you know how I get on (once I get my credit report and can remember all of the cards I had).

[Deleted User]

ragstobasics wrote: »

I'lll let you know how I get on (once I get my credit report and can remember all of the cards I had).

Good luck...