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Alliance and Leicester ppi

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  • dave_rave_2
    dave_rave_2 Posts: 1 Newbie
    edited 8 November 2018 at 7:33PM
    I'm in a similar boat:

    I had a loan with A&L back in 2004 but I no longer have any of the paperwork. I did an on-line PPI check with Santander who wrote back to me and said they couldn't locate any data.

    I managed to obtain statements from my building society which shows the money arriving into the account and the subsequent monthly payments afterwards. Will this be of any help to Sandander to locate my details or is doing an SAR with Santander is my only avenue left to try? I'm assuming Experian won't have any useful data going back 14 years ago.

    Many thanks
  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    Contact Santander in the first instance providing them with the information you have found - note however if they no longer hold records and none of your documents elude to the existence of PPI then you don’t have a complaint worth persuing.

    Hope this helps
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Thread is from 2012
  • lee1972
    lee1972 Posts: 50 Forumite
    Ninth Anniversary Combo Breaker
    An old thread I know.

    I had a loan with A&L around 1999. I sent the online form through to Santander and have just had a letter giving an account number and confirming that I did have PPI. However, I’m not sure the account number relates to the loan account.I also had a few store cards with Burtons, Comet and the like. I’m going to phone tomorrow and get details of the account... are Santander obliged to supply me with details over the phone or do I have to write still?

    I took out the loan by phone and I was never told about PPI. Had I been asked I would have refused as I had already had a PPI claim rejected by Barclays in 1997 following being sacked and had realised that it was all a scam then. I was also teaching at the time and had all the benefits of full sick pay etc that comes with that. I may well have signed the form without properly reading what I was signing; but, as I said, no one explained to me what the benefits were and even if they had I would have refused it.

    Just goes to show the importance of checking all old loans you remember even if you don’t have paperwork. I was pretty sure I only ever had PPI with Barclays on the first loan I ever took out, but looks as if I was wrong!

    Luckily I should sneak under the deadline!
  • Nasqueron
    Nasqueron Posts: 10,742 Forumite
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    lee1972 wrote: »
    An old thread I know.

    I had a loan with A&L around 1999. I sent the online form through to Santander and have just had a letter giving an account number and confirming that I did have PPI. However, I’m not sure the account number relates to the loan account.


    Ring and ask them which it was


    lee1972 wrote: »
    I also had a few store cards with Burtons, Comet and the like. I’m going to phone tomorrow and get details of the account... are Santander obliged to supply me with details over the phone or do I have to write still?


    If they can find them, they will tell you, if not you might need to write to them


    lee1972 wrote: »
    I took out the loan by phone and I was never told about PPI.


    Yes you were. Even in the incredibly unlikely scenario of a staff member committing fraud by adding it without your knowledge, it would be on the paperwork you signed/received as the amount wouldn't match what you agreed.


    lee1972 wrote: »
    Had I been asked I would have refused as I had already had a PPI claim rejected by Barclays in 1997 following being sacked and had realised that it was all a scam then.


    PPI doesn't cover you being sacked, fairly logically as people would just take it out and get themselves chucked out and live off the PPI for as long as it paid out. It covers redundancy, sickness etc. That would have been explained on the PPI paperwork, not reading that doesn't mean it's a scam.


    lee1972 wrote: »
    I was also teaching at the time and had all the benefits of full sick pay etc that comes with that. I may well have signed the form without properly reading what I was signing; but, as I said, no one explained to me what the benefits were and even if they had I would have refused it.


    Again, not possible, you didn't read the paperwork and forgot the phone call, hardly surprising when 20 years has gone by. No use having sick benefits if you can be made redundant is it?

    lee1972 wrote: »
    Luckily I should sneak under the deadline!
    No luck needed, so long as the complaint is made before the deadline it has to be considered.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    Nasqueron wrote: »
    Yes you were. Even in the incredibly unlikely scenario of a staff member committing fraud by adding it without your knowledge, it would be on the paperwork you signed/received as the amount wouldn't match what you agreed.
    I wonder will the OP return to tell you how wrong you were and how his complaint was upheld on the basis he complained of?
    Certainly has form :)
    https://forums.moneysavingexpert.com/discussion/comment/75027526#Comment_75027526
  • Nasqueron
    Nasqueron Posts: 10,742 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I wonder will the OP return to tell you how wrong you were and how his complaint was upheld on the basis he complained of?
    Certainly has form :)
    https://forums.moneysavingexpert.com/discussion/comment/75027526#Comment_75027526


    Ah yes, we shall see. Never did get to see the copy of the letter did we ;)

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • lee1972
    lee1972 Posts: 50 Forumite
    Ninth Anniversary Combo Breaker
    Nasqueron wrote: »
    Ah yes, we shall see. Never did get to see the copy of the letter did we ;)

    Please see the other thread and get back to me?
  • lee1972
    lee1972 Posts: 50 Forumite
    Ninth Anniversary Combo Breaker
    I wonder will the OP return to tell you how wrong you were and how his complaint was upheld on the basis he complained of?
    Certainly has form :)
    https://forums.moneysavingexpert.com/discussion/comment/75027526#Comment_75027526

    Looks like someone is still a little miffed!
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Months on, I simply remain unconvinced.
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