help needed

jobdone1

not sure if this is the correct place to post it was the only thread that had a mobile forum, Anyway this company is driving me mad i think aviva have sold my details to a company that try to get you to claim for accidents that was not your fault for personal injuries, they don't stop ringing my mobile they try with a with held number they also try with the following outbound number 0151 7032754 i have had enough how do i deal with this bad practice :mad: i did have a non fault accident last november but did not need to claim for personal injuries as i was not injured SIMPLE any advice please:D:D:D:D:D:D:D

Tony5101

Answer the phone, and tell them that you have no need for their services and that you want to be removed from their calling lists.
Depending on their reply, you can also add that if they call you again after today, they will have breached OFCOM rules and you will report them.

Quentin

It may or may not have been your insurer - lots are involved in selling on leads like this (officially and unofficially), and ambulance chasers do cold call too.

See if you can speak to a manager and get them to stop wasting both of your time.

Quentin

Tony5101 wrote: »

Depending on their reply, you can also add that if they call you again after today, they will have breached OFCOM rules and you will report them.

Don't know which OFCOM rules they are breaking?

You can't report cold callers to Ofcom, what you need to do is put your number on the TPS list.

Then after 28 days all cold calls (should) stop. Then if you get any you can identify you can report them to the TPS.

GlynD

Here's a link for the TPS. Register your home phone and mobile(s) right away then just tell any callers you're registered and wish to be taken off their database. http://www.tpsonline.org.uk/ctps/number_type.html

jobdone1

Just been on the tps site the numbers that i have entered say that they have already been registered as this is the case how are the companys allowed to call ?????????????

Quentin

There are problems with tps:

1) Seem toothless (never hear of them taking any miscreants to court)

2) Can't stop calls coming from abroad

3) Rule breakers don't give you their details to report them with!

Tony5101

Quentin wrote: »

Don't know which OFCOM rules they are breaking?

You can't report cold callers to Ofcom, what you need to do is put your number on the TPS list.

Then after 28 days all cold calls (should) stop. Then if you get any you can identify you can report them to the TPS.

Apologies...it is indeed the TPS that would take any applicable actions.
I sourced the information via the OFCOM site.
http://ask.ofcom.org.uk/help/telephone/unsolicited_sales_calls

GlynD

jobdone1 wrote: »

Just been on the tps site the numbers that i have entered say that they have already been registered as this is the case how are the companys allowed to call ?????????????

All you have to do is tell your caller the number is registered with TPS and has been for more than 3 months. If they continue to call you after that you report them to the TPS who carry out an investigation.

I follow this advice and rarely get a nuisance call.