Broadband messing with answerphone.

Aldeney

Now we have broadband it's causing our answerphone to be really crackly when someone leaves a message (we have tested it and it's definately broadband causing the problem.) We have tried putting the answerphone in a different room but it doesn't help. Has anyone had the same problem or know how to solve it? Many thanks.

cledor

Are you using the necessary filter?

Aldeney

We have a filter plugged into every phone socket in the house. I'm not very tech savvy I'm afraid, is there a special filter for an answerphone?

espresso

Aldeney wrote: »

We have a filter plugged into every phone socket in the house.

That could be a problem, depending on how many sockets you have in your property. ADSL filters only need to be fitted to sockets that are actually in use and a standard filter should be fine for your answerphone.

Aldeney

problem solved. We didn't have a filter plugged directly in to the answerphone (don't know why we didn't think of this before) and have removed the filters from the sockets not being used. Thanks for your help.