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Talkmobile network

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  • xtrovert
    xtrovert Posts: 11 Forumite
    Part of the Furniture First Post Combo Breaker
    Yeah they will make as many calls as needed when they are about to sell you a contract but once you buy that contract and become their customers you are no more important to them. suddenly they become too busy, managers and supervisors are never available to speak to you
  • skaterboy
    skaterboy Posts: 86 Forumite
    Talkmobile is now owned by Vodafone.

    Company details
    Talk Mobile Limited is a Limited Liability Company registered in England and Wales under the number 04154716 and VAT NO 927 2265 20 Our registered office is located at Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN
  • Enterprise_1701C
    Enterprise_1701C Posts: 23,411 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    I have the £1 a month contract that they ran some months back. I have had no problems whatsoever, and access to the voicemail is free.
    What is this life if, full of care, we have no time to stand and stare
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Well my first contact with TM customer service and I'm very impressed.

    Phone arrived yesterday but wasn't good to go. I couldn't ring before CS closed so emailed at 9pm last night. At 9am this morning I had a lovely email apologising for any inconvenience and saying it was due to porting number over and will be live between 10am - 6pm as she had checked my status.

    Finished by apologising again for any disappointment and inviting me to get back in touch if for any reason it didn't go live.

    It went live at midday:T:T:T:T:T
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • mjm72
    mjm72 Posts: 19 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I nearly changed to Talk Mobile but was put off by Vodafone staff who kept telling me that although TM use the Voda network you would get a smaller bandwidth etc etc and my favorite one was if you were at a bust stop and the network was busy 1 person on vodas direct and one on TM then the voda direct user would stand a better chance of making a call!!

    I have now missed a cracking deal on TM via the carphone warehouse a HTC One S 200 mins 500 texts and 1GB data £16 a month and the phone was free. Kicking myself !!

    Have now written a letter to Voda as useless on the phone, all staff give different stories...
  • mjm72
    mjm72 Posts: 19 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    skaterboy wrote: »
    Talkmobile is now owned by Vodafone.

    Company details
    Talk Mobile Limited is a Limited Liability Company registered in England and Wales under the number 04154716 and VAT NO 927 2265 20 Our registered office is located at Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN
    But does that mean they are owned by Vodafone or just share the same address? on TM website it also gives contact details for Southampton.
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    mjm72 wrote: »
    I nearly changed to Talk Mobile but was put off by Vodafone staff who kept telling me that although TM use the Voda network you would get a smaller bandwidth etc etc and my favorite one was if you were at a bust stop and the network was busy 1 person on vodas direct and one on TM then the voda direct user would stand a better chance of making a call!!

    I have now missed a cracking deal on TM via the carphone warehouse a HTC One S 200 mins 500 texts and 1GB data £16 a month and the phone was free. Kicking myself !!

    Have now written a letter to Voda as useless on the phone, all staff give different stories...
    How often is the phone network so congested that the network is dropping calls? Very very rarely. Unless something disastrous just happened and everyone wants to make a phone call all at the same time.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    mjm72 wrote: »
    I nearly changed to Talk Mobile but was put off by Vodafone staff who kept telling me that although TM use the Voda network you would get a smaller bandwidth etc etc and my favorite one was if you were at a bust stop and the network was busy 1 person on vodas direct and one on TM then the voda direct user would stand a better chance of making a call!!
    Vodafone are known for telling lies to get you to sign up. They told me a similar lie about Tesco Mobile and denied that they were 50% owned by O2 and that their website (where I got the information from) was lying.

    Jokers.
  • mjm72
    mjm72 Posts: 19 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I was mainly put off as although reception for voda near me is very poor its the best of the bunch. So was worried that my 2 bars would be no bars!
  • kev225
    kev225 Posts: 122 Forumite
    I've just taken out a Talkmobile contract

    Samsung Galaxy Ace, 24 months, £7.50 per month.
    250 mins, 5000 texts, 500mb

    £30 cash back via Quidco, hoping to sell the phone for £100.
    £50 for two years contract, I'm happy.

    AS for signal, seems alright for now, I'll post an update once I've used it a while.
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