Van Meuwen - Sizzling Summer Plant Deal - Rip off!

stewpot

I too have had a load of rubbish from van Meuwen. How they dare to claim these plants are worth £100 is beyond my comprehension. And less than half the plants they sent appear on the "helpful" leaflet.
NEVER AGAIN!!

martin1372

Finally received today- about 2/3 hanging basket and 1/3 bedding plants. Phoned up customer services and told that offer was for bedding and basket plants. Insisted this was incorrect. After she spoke to supervisor got offered full refund.

CharmOffensive

Just to update, when I asked for a refund originally, all I got was:

"Thank you for your email.

The Bumper plant collection will be supplied with a minimum of 40 plants worth £100.00 this will include super patio and hanging basket plants.


The Basket and Bedding collections have been labelled incorrectly at the packing stage and apologise .

You have received the correct items.

If we can be of any further assistance please do not hesitate to contact us.

Kind Regards

Miranda"

IT was only when I said this:

"I have 380,000 followers on Twitter and I am connected in some high up places. The fact you have completely ripped me off and will not refund means I am going to publicise this to all of them and HIGH up!"

That suddenly they'd changed their tune funnily enough! And I got this:

"Thank you for your email.

We can confirm a refund has been issued and you will receive a letter to confirm this shortly.

We apologise for any disappointment and inconvenience caused.

Kind Regards

Miranda"

Funny that isn't it! Same person, completely different response.

Most annoyingly though I'd already sent the plants back to try to demand a refund and strengthen my case and that cost me a thirs of what I originally paid!

NEVER AGAIN Van Meuseless!!