post office savings problem

JarnoSpam

Ok, so I'm trying to get an online post office savings account. I sent in the documents they wanted and a personal cheque but they have been sent back saying my ID proof didn't contain a street name.

Now, i live on an unclassified unnamed road, there is no name. Would have thought the post office would have known this...
All there is is the house name, village name and the post code.

I've called up and they said all i need to do is send in proof of my address including the street name, even though ever other sentence i said to them that i live on an unclassified unnamed road. They wont listen. They seemed extremely uninterested and unhelpful.

What should i do now? I'm likely to get this problem with any other account i could set up. :mad:

oldvicar

OK, so its not the Post Office.

Its Bank of Ireland UK and they obviously don't bother to use Post Office address databases.

Try opening an (online) account with an institution with a high street presence - some of them might let you pop in to the the local branch to prove your ID.

kevin52

I'll stand to be corrected if wrong, but I thought that the Post Office were agents for Bank of Ireland, and the accounts were administered by the Post Office.

alanq

Go to http://www.postoffice.co.uk/finance/savings-investments/online-saver
Click on "apply in less than 10 mins".
You will be taken to www.pofssavecredit.co.uk which is a site owned by Bank Of Ireland not Royal Mail.

http://www.whois-search.com/whois/www.pofssavecredit.co.uk

begbeer

I gave up trying to open an account with post office on line, in find address it missed out the village and would not let me type it in, so opened a Santander one insteat at 3.2% instead of 3.17% so am better of

Jim431

I had a problem many years ago as my house didn't have a number just a name.

Been like that for 50 years. But the PostOffice didn't recognise it.
Had to change to a house number otherwise I wouldn't have been able to open many online accounts.

I suggest you put your PostCode into this POST OFFICE checker and see what their records hold for you.

The link is
http://www.postoffice.co.uk/postcode-finder

Click on the "Find an Address" Tab and then just enter you postcode.
If your address is in the list that comes back then you should be able to use that for online applications.

If your address doesn't come back then I think you will have to contact either the Post Office addressing department and your Local Council to sort it out. Sorry can't remember the details which have probably changed by now anyway.

JarnoSpam

The problem here is i only have my driving licence as my proof of address and nothing else.
I looked up my address and it shows exactly what my licence says, which is without a street.

jayship

We gave up on the post office after having sent various documents and wasted several weeks. Vote with your feet.

Jim431

JarnoSpam wrote: »

The problem here is i only have my driving licence as my proof of address and nothing else.

Banks and others usually have a list of documents you can use.

Don't you have any recent Utility Bills or Bank statements you can use.
Other documents include Benefit statements, Tax letters, Council Tax bills etc. If you really don't have anything else then you wouldn't pass anyway.

Lack of street shouldn't stop you if the documents all say the same.
Plus you can point to the postcode checker and say that's what the PostOffice have in their records if they would care to double check.

look at this link for details of what they need,
http://www.postoffice.co.uk/finance/savings-investments/opening-post-office-online-saver#71200294

JarnoSpam

Yes i know what is needed, i don't have any other documents and 99% of things these days are paperless.
Im going to leave this application to lapse, obviously the post office/some irish bank doesn't want my money to invest.

GeorgeHowell

JarnoSpam wrote: »

Yes i know what is needed, i don't have any other documents and 99% of things these days are paperless.
Im going to leave this application to lapse, obviously the post office/some irish bank doesn't want my money to invest.

That's the definitely the best thing to do. Organisations that make it difficult to open accounts or operate them, and who make the customer face off to mindless jobsworths with the initiative of a saveloy don't deserve to succeed.